Clinical Transcriptionist & Admin Support

NHS Scotland; Dumfries; On-site; GBP 20,000 - 24,000; Full time

Job summary

NHS Dumfries & Galloway is seeking an administrative services professional to support clinical teams across DGRI and Mountainhall Treatment Centre. The role focuses on accurate transcription, patient record maintenance, data extraction, and timely processing to aid clinical decision making.

You will work with Microsoft Office and specialist clinical systems, and participate in cross-cover within the admin team, ensuring high standards of confidential information handling.

Qualifications

• Excellent attention to detail and strong organisational skills.
• Confident, accurate keyboard and audio typing abilities.
• Professional handling of sensitive information and data.
• Clear communication and teamwork in a busy environment.

Responsibilities

• Transcribing clinical letters, reports, and discharge summaries using digital dictation.
• Maintaining accurate patient records, including scanning, filing, and mail handling.
• Inputting and extracting data from specialist clinical systems.
• Communicating with GPs, hospital teams, laboratories, and other healthcare professionals.
• Handling telephone enquiries with professionalism and discretion.
• Providing administrative and secretarial support to senior colleagues.
• Offering cross-cover within the wider admin team as service needs change.
• Ensuring clinical information is processed promptly to support sound clinical decision making.

Skills

Attention to detail

Organisational skills

Typing

Professional communication

Tools

Microsoft Office

Digital Dictation (Winvoice)

TOPAS

Medisoft

Clinical Portal

Job description

NHS Dumfries & Galloway is seeking an administrative services professional to support clinical teams across DGRI and Mountainhall Treatment Centre. The role focuses on accurate transcription, patient record maintenance, data extraction, and timely processing to aid clinical decision making.

You will work with Microsoft Office and specialist clinical systems, and participate in cross-cover within the admin team, ensuring high standards of confidential information handling.