255832 Business Support Administrator

NHS DUMFRIES & GALLOWAY; Dumfries; On-site; GBP 23,000 - 26,000; Full time

Job summary

NHS Dumfries & Galloway is seeking a highly organised Business Support Officer to join the Corporate Services Directorate. You will provide administrative and coordination support, take minutes, manage records, and draft key documents while supporting multiple directorates and cross-team collaboration.

The role offers flexibility for cross-cover and involvement in performance, risk, and audit processes, with a focus on professional stakeholder engagement and efficient digital workspace

Qualifications

• Experience providing administrative support within a busy team.
• Able to draft and format correspondence, reports and presentations.
• Experience managing records, filing systems and archiving.
• Proficient with Microsoft 365 tools including Teams and SharePoint.
• Strong organisational skills and attention to detail.

Responsibilities

• Organising and supporting meetings, working groups, and workshops, including minute taking and action tracking
• Managing records, filing systems, version control, and document archiving
• Drafting and formatting correspondence, reports, and presentations
• Managing inboxes and acting as a professional point of contact for stakeholders
• Supporting performance management, risk management, and audit processes
• Maintaining digital workspaces including Microsoft Teams, SharePoint, and shared drives
• Inputting, maintaining, and extracting data from business systems and databases

Skills

Administrative support

Minute taking

Data entry and records management

Stakeholder communication

Microsoft Teams

SharePoint

Tools

SharePoint

Database systems

Job description

We are seeking a highly organised and digitally confident Business Support Officer to join the Corporate Services Directorate at NHS Dumfries & Galloway.

Reporting to the Business Administration Manager, you will play a vital role in supporting Corporate Services and Public Health Directorates by providing high quality administrative, secretarial, and business support. You will work collaboratively across a range of teams and functions, helping to ensure the smooth and effective operation of services that support health and wellbeing across Dumfries and Galloway.

This role also requires flexibility to provide cross cover during periods of absence, including undertaking aspects of the Senior Business Support Officer role when required.

Preferred Hours Are

• Monday 9-5pm
• Thursday 9-5pm
• Friday 9-5pm
• Remaining hours could be worked flexibly

What You’ll Do

You will provide comprehensive administrative and coordination support, including:

• Organising and supporting meetings, working groups, and workshops, including minute taking and action tracking
• Managing records, filing systems, version control, and document archiving
• Drafting and formatting correspondence, reports, and presentations
• Managing inboxes (including acting as a proxy) and acting as a professional point of contact for internal and external stakeholders
• Supporting performance management, risk management, and audit processes
• Maintaining digital workspaces including Microsoft Teams, SharePoint, and shared drives
• Inputting, maintaining, and extracting data from business systems and databases