Clinical Systems Training, Engagement and Optimisation Manager

Wye Valley Nhs Trust; Hereford; On-site; GBP 60,000 - 80,000; Full time

Job summary

Wye Valley NHS Trust in Herefordshire invites applications for the Clinical Systems Training, Engagement & Optimisation Manager role to lead training programmes, drive user engagement and optimise digital systems across clinical and non-clinical teams.

As part of the Clinical Systems Group, you will champion adoption, change management and benefits realisation, ensuring staff have the knowledge and confidence to use digital tools safely and effectively to improve patient care.

Job description

Are you enthusiastic about helping people embrace digital transformation and improve the delivery of patient care?

We are looking for an experienced and people-focused leader to join our Clinical Systems Group as the Clinical Systems Training, Engagement & Optimisation Manager. Whilst digital systems are central to this role, success will be defined by your ability to engage, support and develop people.

You will be part of a leadership team responsible for training, engagement, user support, compliance and system optimisation, ensuring colleagues have the knowledge, confidence and support needed to use digital systems effectively. Working closely with clinical and non-clinical teams across the Trust, you will champion adoption, continuous improvement and excellent customer service.

The successful candidate will be an exceptional communicator with strong leadership and people management skills. You will be adaptable, empathetic and resilient, with an understanding of the challenges faced by staff working in a busy hospital environment. You will be enthusiastic about supporting others, driving positive change and helping digital technology deliver better outcomes for patients and staff alike.

If you are a people-first leader who can inspire, influence and support others through change, we would love to hear from you., The post holder will provide specialist training and digital systems expertise to support theoptimisation, adoption and continuous development of the Trust's established and evolvingclinical systems.Working autonomously and in collaboration with clinical, operational and technicalstakeholders, the post holder will lead the design, delivery and evaluation of role-specifictraining programmes that support digital transformation, service improvement and theeffective use of technology in clinical practice.The post holder will play a key role in supporting change management, user engagementand benefits realisation activities, ensuring staff develop and maintain the knowledge, skillsand confidence required to utilise digital systems safely, effectively and in accordance withorganisational, professional and regulatory requirements.The post will also be responsible for the management and maintenance of digital training environments, coordinating training-related system upgrades and enhancements to

ensuretraining content and environments remain current, aligned to operational workflows andsupport the ongoing optimisation of clinical systems, improved patient outcomes and serviceefficiency.

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."