Clinical Support Worker - EAU (WCH) *Internal*

North Cumbria Integrated Care NHS Foundation Trust; Whitehaven; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

27-day holiday scheme

NHS Discounts

Salary Sacrifice schemes

Vivup counselling

Job summary

North Cumbria Integrated Care NHS Foundation Trust is recruiting a Clinical Support Worker for the Emergency Assessment Unit (WCH) at West Cumberland Hospital. This 30-hour Band 3 post is an internal opportunity within NCIC staff to support emergency care delivery.

The role focuses on assisting nurses, delivering compassionate patient care, and developing competencies within a fast-paced, multidisciplinary environment. Training and development are emphasised.

Qualifications

• Must have Level 3 vocational qualification in health and/or care.
• GCSE Maths and English at grade 4-9 or equivalent.
• National Care Certificate or equivalent.
• Undertake relevant additional training for Clinical Support Workers.

Responsibilities

• Assist registered nurses in providing high quality patient care.
• Undertake clinical activities when trained and deemed competent.
• Maintain patient privacy and dignity with compassionate care.
• Be an effective part of the multidisciplinary team and develop competencies.

Skills

Interpersonal skills

Time management

IT literacy

Compassionate care

Education

Level 3 health and care

GCSE Maths & English

National Care Certificate

Additional clinical training

Tools

Electronic patient records

Trust systems

Job description

North Cumbria Integrated Care NHS Foundation Trust

Clinical Support Worker - EAU (WCH) *Internal*

The closing date is 24 November 2026

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

EAU & Ward 6 Health Care Assistant, Band 3 , West Cumberland Hospital, 30 hours, substantive

An exciting opportunity to become a permanent Healthcare Assistant on the Emergency Assessment Unit, Ward 6 & SDEC at WCH. We are an acute fast paced area, admitting assessing and transferring patients to accommodate emergency admissions.

The Emergency Assessment Unit is a 27 bedded Unit providing acute care to emergency admissions, soon to be transformed in to Same Day Emergency Care unit and Ward 6 Short stay unit.

We are a fast paced, acute care environment delivering safe, effective, quality patient centred care.

Main duties of the job

We pride ourselves in fantastic training and education with opportunities to develop both professionally and personally.

To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care

When trained and deemed competent undertake clinical activities, using appropriate equipment

Maintain patients' privacy and dignity at all times and provide care in a compassionate and sensitive manner.

Be an effective part of the multi-disciplinary team contributing to the departmental objectives.

Continue to develop and maintain competencies in nursing tasks to maintain high quality safe care.

Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, replenish stock and ensure clinical equipment is clean, working and stored correctly.

Contributes to the work of the department by working under direct or indirect supervision of registered practitioners or assistant practitioners.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

• Level 3 vocational qualification in health and/or care
• GCSE Maths and English grade 4 - 9 or equivalent qualification
• Competency and experience of a range of care and related clinical or therapeutic procedures
• National Care Certificate
• Undertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Working knowledge of legislation underpinning care provision
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Insight into behaviours and skills of a career and the need for effective team work.
• Knowledge of Safeguarding.
• Understanding work-related boundaries.
• Awareness of GDPR and the need for confidentiality
• Familiarity with current NHS and social care policies.
• Clinical policies and procedures
• Evidence of understanding of Trust Business

Skills and Aptitudes

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
• Ability to demonstrate the importance of holistic person centred care and related procedures.
• Ability to use initiative appropriately.
• Ability to demonstrate the compassionate values and behaviours needed for dignified care.
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
• Caring and empathetic.
• Motivated and with a pro-active approach.
• Ability to work independently and as part of a team.
• Committed to providing high quality patient care.
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
• Personal resilience.
• Ability to work calmly and effectively under pressure
• Presents self as courteous, respectful and helpful and understands importance of professional image
• Reliable, adaptable and dependable
• Venepuncture

Personal Circumstances

• Willing to work flexible hours including nights, weekends and bank holidays
• Flexible and versatile approach to meet the needs of the service.
• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training offsite.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

North Cumbria Integrated Care NHS Foundation Trust

£25,760 to £27,476 a yearPer Annum Pro Rata