Clinical Support Worker/Clinical Support Worker Higher level

Transformationunitgm; Middlesbrough; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Clinical Support Worker in the Eye Day Unit. In this full-time role, you will be part of a dedicated team providing compassionate patient care. The position offers opportunities for professional growth and skill development, ensuring you are well-equipped to meet the needs of patients. With a commitment to excellence, the organization fosters a supportive environment for its staff, encouraging ongoing training and leadership development. If you are passionate about making a difference in healthcare and willing to learn, this role is perfect for you.

Qualifications

• Willingness to undertake training for Band 3 role.
• Experience in health or social care is essential.

Responsibilities

• Provide high standard of care as delegated by registered practitioner.
• Assist with patient care and departmental duties.
• Maintain accurate patient records.

Skills

Patient Care

Clinical Observations

Teamwork

Communication Skills

Health and Safety Compliance

Education

Numeracy and Literacy Level 2 or GCSE equivalent

Care Certificate

Level 3 vocational qualification

Job description

Main area Head & Neck, Orthopaedic and Reconstructive Services Grade Band 2/3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 328-HNO-7012647

Employer South Tees Hospitals NHS Foundation Trust Employer type NHS Site The James Cook University Hospital Town Middlesbrough Salary £24,169 - £25,674 per annum Salary period Yearly Closing 23/05/2025 23:59

Clinical Support Worker/Clinical Support Worker Higher level

Band 2/3

Job overview

We are looking to recruit a motivated and enthusiastic Clinical Support Worker to complement our welcoming multi-disciplinary team within the Eye Day Unit at The James Cook University Hospital.

There will be opportunities to further develop your skills and complete the relevant courses to support the smooth running of the department.

This is a great opportunity to join our team and to be involved in the future of Ophthalmology care here at The James Cook University Hospital.

Please note that this vacancy will close when we receive sufficient completed applications.

Please note if you do not have the qualifications or experience marked as essential for a Band 3 role, you will be appointed to a Band 2.

Band 2 requirements – willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.

Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)

Care certificate

or

Short courses and completion ofcompetency workbook equivalentto Level 3 in a range of patient andclinical care duties

and/or

Equivalent knowledge andexperience in a range of clinicalcare duties equivalent to Level 3;

- Theoretical knowledge

- Experience of a range ofcare and related procedures

- clinical observations

- knowledge of relevantlegislation

There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.

Main duties of the job

EYE DAY UNIT

Awarded Diamond accreditation by STAQ, we are looking for a clinical support worker with suitable experience or willing to learn the role of a clinical support worker to work within our busy Eye Day unit department.

To work as part of a multidisciplinary team assisting with patient care and other departmental-related duties to ensure kind, safe, and compassionate care for patients.

• To provide a high standard of care within their scope of practice as delegated by the registered practitioner.
• To attend mandatory updates. Carry out other delegated duties within your role constraints. Adhering to the Trust's policies and procedures.
• Recognising and acting to minimise potential risks involved in work activities.
• Adhering to health and safety requirements at all times. Understanding the importance of reporting concerns relating to patient care.
• Keeps accurate and complete records applicable to the job role.
• Communicates effectively with a range of people about day-to-day things as required by the job role.
• Work in a self-motivated and professional manner.
• A sensible, safe conscious approach to work is necessary at all times as well as strict observance of the Trust's policies and procedures.
• To communicate effectively and promptly within the team.
• Understand the principle of confidentiality.
• Maintain clear and legible patient records by both Trust and professional standards for record keeping.

Working for our organisation

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.

The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions
• Your Leadership Impact
• Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Person specification

QUALIFICATIONS & TRAINING B3

• Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net)
• Care certificate
• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

EXPERIENCE B3

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalation of changes or findings.
• Experience of working in an NHS care role.

Knowledge and Skills - B2/3

• Insight into behaviours and skills of a carer and the need for effective team work.
• Awareness of GDPR and the need for confidentiality
• Working knowledge of STHFT policies and procedures.
• Familiarity with current NHS and social care policies.

Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.

As an inclusive employer,we are here to support you.

The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.

Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.

Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.

Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.

IMPORTANT-Please ensure you read the 'Guidance Notes for Applicants' document attached to this advert before you start to complete your application form.

This document provides detailed advice regarding the completion of your application form.

The guidance document also provides in detail what identification and certificates you must provide at interview should you be shortlisted.

As part of our pre-employment screening process, all applicants are required to provide references from their last continuous 3 year employment and/or training/education. The refereesMUSTbe a Line Manager/Supervisor. Applicants are requested to ensure email addresses for all referees are included on their application form. Personal references and references from colleagues are not acceptable.
Unfortunately we are unable to respond to all applicants and those who are not contacted within six weeks of the closing date should assume that their application has been unsuccessful.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note that this vacancy will close when we receive sufficient completed applications.

Name Shency Chacko Job title Eye Day Unit Manager Email address [e-mail] Telephone number 01642 835793

If you have problems applying, contact

Address The Recruitment Team
The Murray Building
The James Cook University Hospital
TS4 3BW
Telephone [phone], ext. 57396