Clinical Support Worker/Clinical Support Higher Level

North Thames Genomics Laboratory Hub; Middlesbrough; On-site; GBP 24,000 - 26,000; Full time

Job summary

An established healthcare provider is seeking dedicated Clinical Support Workers to join their team. This role involves providing compassionate care to patients with complex medical conditions, ensuring their comfort and well-being. The position offers opportunities for professional growth through training and development in a supportive environment. Ideal candidates will possess strong interpersonal skills and a commitment to high-quality patient care. If you're passionate about making a positive impact in healthcare, this opportunity is perfect for you.

Qualifications

• Experience of working in health or social care.
• Ability to undertake and record clinical observations.

Responsibilities

• Assist in caring for patients with complex medical needs.
• Support the Older Persons Medicine team on ward 12.

Skills

Interpersonal Skills

Communication Skills

Time Management

Basic IT Skills

Analytical Skills

Education

Numeracy and Literacy Level 2

Care Certificate

Level 3 Vocational Qualification

Job description

South Tees Hospitals NHS Foundation Trust

Clinical Support Worker/Clinical Support Higher Level

The closing date is 22 May 2025

An opportunity has become available to join the Older Persons Medicine team on ward 12 at James Cook University Hospital. Working as a Health Care Support Worker within the team you will help care for 27 patients.

Candidates should have a passion for the care of patients with complex medical needs and frailty syndromes including Dementia, Delirium and Falls.

Our vision is to provide high quality specialist multidisciplinary care to older people in an environment that is both supportive and friendly but also with an ethos of continuous improvement.

This post also offers opportunities for personal and professional development.

Main duties of the job

Post holders will be appointed at band 2 or band 3 depending upon qualifications.

Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.

Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)

Care certificate

or

Short courses and completion of

competency workbook equivalent

to Level 3 in a range of patient and

and/or

Equivalent knowledge and

experience in a range of clinical

care duties equivalent to Level 3;

- Theoretical knowledge

- Experience of a range of

care and related procedures

- clinical observations

- knowledge of relevant

legislation

There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.

Please note this post may close at sufficient applicants.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions

Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Knowledge

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems
• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
• Working knowledge of legislation underpinning care provision.

Experience

• Experience of working in health or social care
• Experience of undertaking and recording clinical observations and escalation of changes or findings.

Qualifications Band 3

• Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
• Care certificate
• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

Qualifications Band 2

• Must complete the care certificate within the 6 months probationary period and 'on the job training'; instruction will be provided - this is an NHS entry level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South Tees Hospitals NHS Foundation Trust

£24,169 to £25,674 a yearper annum (pro rata)