Clinical Support Worker

The Christie NHS Foundation Trust; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

The Christie NHS Foundation Trust is seeking a dedicated individual to join their Radiotherapy department, where you will provide vital clinical, administrative, and clerical support. You will be responsible for managing patient care, data handling, and assisting treatment processes, ensuring high standards and efficient service delivery within a leading cancer centre in Europe.

Qualifications

• Knowledge of integrated clinical information systems.
• Ability to triage and manage booking forms.
• Experience in recording patient information.

Responsibilities

• Provide reception cover and manage patient data.
• Support treatment equipment and assist in outpatient clinics.
• Perform patient observations and clerical duties under supervision.

Skills

Problem solving

Communication

Patient care

Job description

The post-holder is responsible for providing high-quality, comprehensive clinical, administrative, and clerical support within the Radiotherapy department. The individual will carry out delegated tasks to ensure appropriate care, information, and support are given to all patients and their carers. The role includes supporting treatment machines, pre-treatment imaging, and outpatient clinics within The Christie network by managing workload efficiently to maintain high standards of patient care.

Responsibilities include providing reception cover, collating, inputting, and analyzing relevant patient data, problem-solving, and effective communication. Under the medical team's guidance, the post-holder will undertake routine tasks such as patient observations, phlebotomy, urinalysis, ECG, glucometer readings, and dressing changes, once trained and competent.

The post-holder must contribute to the efficient running of the service and work within The Christie NHS Foundation Trust policies and health & safety legislation.

Planning and Organisation

• Triage and management of booking forms, scheduling radiotherapy planning and treatment across all sites.

Other Responsibilities

• Stock control in designated areas and production/processing of relevant treatment completion letters.

Patient Care

• Perform delegated duties, record patient information, and manage care packages.

Effort

• Patient transfer and manual handling tasks as required.

Communication Skills

• Accurate recording and input of treatment data, scheduling appointments, greeting and escorting patients, and assisting with appointment queries.

Knowledge, Training, and Experience

• Problem solving, forward thinking, and knowledge of integrated clinical information systems for data collation, referrals, and radiotherapy completion tasks.

The Christie is a leading cancer centre in Europe, based in Manchester, serving over 60,000 patients annually. We offer extensive radiotherapy, chemotherapy, complex surgery, and support services, and are a global leader in cancer research with over 300 clinical trials annually. For further details or informal visits, contact:

Name: Martin Donnelly
Job Title: Radiotherapy Scheduling & Admin Manager
Email: [e-mail]
Telephone: [phone]