Clinical Support Worker

Transformationunitgm; Ilkeston; On-site; GBP 24,000 - 26,000; Part time

Job summary

A leading NHS Trust is seeking a part-time Band 3 Clinical Support Worker for the Outpatient department in Ilkeston. This role involves supporting patient care, organization of clinic activities, and collaboration with a diverse healthcare team. Candidates should have effective communication skills, a valid driving licence, and a commitment to delivering exceptional patient care.

Benefits

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Development opportunities in professional and leadership

Qualifications

• Requires a full UK driving licence.
• Previous outpatient experience desirable but not essential.
• Minimum 6 months recent paid experience in a care environment.

Responsibilities

• Work as part of a multi-disciplinary team.
• Manage and support the efficient running of clinics.
• Provide patient care in a fast-paced outpatient setting.

Skills

Communication

Organizational skills

Teamwork

Education

GCSE A-D or Functional Skills Level 1 in Maths and English

NVQ Level 3 in Health and Social Care

Job description

Employer University Hospitals of Derby and Burton NHS Foundation Trust Employer type NHS Site Ilkeston Community Hospital Town Ilkeston Salary £24,625 - £25,674 pro rata Salary period Yearly Closing 17/06/2025 23:59 Interview date 01/07/2025

Clinical Support Worker

Band 3

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

Armed Forces and Disability Confident guaranteed interview scheme

To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.

If you require support/adjustments with your application please contact the recruitment team on 01332 788466

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for;

Job overview

An exciting opportunity has arisen for an enthusiastic and motivated part-time Band 3, Clinical Support Worker, to join our multi-speciality Outpatient department within our friendly Community Outpatient team. This post will be based at Ilkeston Community Hospital, with a requirement to work at our other sites, as and when required, this includes; Ripley, Heanor, Long Eaton & Ashbourne.

Main duties of the job

You will need to be flexible and enjoy working as part of a multi-disciplinary team involving a large number of specialities.

Previous outpatient experience would be desirable, although not essential, and have a full induction programme on appointment.

The successful candidate will be required to show high levels of concentration and organisational skills, along with excellent communication skills to ensure smooth and efficient running of clinics.

It is expected that the applicant will be rostered to work across sites, so it is essential that you possess a full UK driving licence and have access to a vehicle.

Closing date of applications: 17/06/2025

Interview date: 01/07/2025

Working for our organisation

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please speak to the Recruitment Team if you have any questions.

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent announcement by the Home Office, from 9 April 2025, we will no longer be able to sponsor entry level Band 3 health and care roles https://admin.trac.jobs/documents?vdoc=9239060 as they will no longer meet the salary threshold which has been set at a minimum of £25,000.

Person specification

Person Specification

• Full UK driving licence
• Evidence of either GCSE A-D or Functional Skills Level 1 in Maths and English or equivalent qualification
• NVQ Level 3 in Health and Social Care or relevant experience acquired through undertaking of clinical skills
• Care Certificate standard training

Experience

• A minimum of 6 months recent paid experience working in a care environment within the UK
• Understands the role of a Healthcare Support Worker and can evidence this in the application form
• Evidence of previous experience of working in a acute setting

Supporting Information

• Good details in supporting information highlighting key skills, knowledge and experience of working as a Healthcare Support Worker

Values and Behaviours

• Evidence of understanding of hospital polices relating to Infection Control, Confidentiality and others as required

Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.

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IMPORTANT INFORMATION

If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.

At UHDB , we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust.

For our roles we are open to discussing the possibility of part-time/ reduced hours/ compressed hours/ flexible start and finish times/ fixed/flexible shifts/annualised hours/ term time hours/ hybrid working – working partly in the trust/partly at home.

Why don’t you talk to us at interview about the flexibility you would like to explore and what it means to you, and we will discuss what’s possible for the job and team, and the opportunities we might be able to create together.

We can’t promise to give you exactly what you want, but we do promise to work with you to look at all the available options.

Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

All correspondence relating to your application will be sent to you via our trac.system account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.

Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.

UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right the work in the UK via:

• the points-based immigration system
• the EU settlement scheme
• eVisa

During the course of its employment activities, University Hospitals of Derby and Burton NHS Foundation Trust collects, stores and processes personal information about prospective, current and former staff.

Our Privacy Notice includes applicants, employees (and former employees), workers (including agency, casual, honorary and contracted staff), volunteers, trainees and those carrying out work experience – please refer to our Privacy Notice available on our Trust website: https://www.uhdb.nhs.uk/information-governance

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment. Please ensure that you had read the Job Description and Person Spec and that you meet the criteria before applying.