Clinical Support Worker

TN United Kingdom; Leicester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading social enterprise in the UK is seeking dedicated individuals to provide psychosocial support and interventions. The role focuses on promoting recovery and wellbeing through collaborative work with communities and various stakeholders. Candidates should possess strong relationship-building skills and a commitment to mental health services. Benefits include generous annual leave, sick pay, and professional development opportunities.

Benefits

Six weeks annual leave plus bank holidays

Sick pay up to six weeks

Employer pension contribution up to 8%

CPD accredited training and conference access

Qualifications

• Alignment with Harmless CIC values and commitment to improvement.
• Knowledge of mental health, self-harm, and suicide prevention policies.
• Ability to work collaboratively and motivate teams.

Responsibilities

• Provide clinical and non-clinical psychosocial interventions.
• Implement assertive outreach and promote access to psychological care.
• Coordinate safeguarding responses to ensure client safety.

Skills

Effective relationship-building skills

Ability to analyze data and monitor performance

Resilience and adaptability

Passion for delivering excellent service

Independent and team working skills

Job description

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Closing date: Sunday 8th June 2025
Interview dates: Weeks commencing 23rd and 30th June 2025

Hours

Full time and part time available. Harmless operates a 4-day working model with full-time staff working 32 hours per week.

£24,648 per annum, pro rata, rising to £26,179 per annum, on successful completion of a probationary period.

Job Description

During the application process, you are required to:

• Attend an interview in person.
• Provide details for reference checks.
• Complete an enhanced DBS disclosure.

Note: To be successful in your application, you should be eligible to work in the UK or hold a relevant visa. Clinical quality, safeguarding, and integrity are central to our work.

Ability to travel across the region is essential.

Main Purpose and Scope of the Job

• Support hope and recovery ethos by providing clinical and non-clinical psychosocial interventions to promote recovery and wellbeing.
• Implement assertive outreach across the region, including direct client work and outreach initiatives, focusing on prevention and early intervention.
• Work collaboratively with communities and demonstrate a range of interventions to promote resilience and crisis management.
• Promote access to psychological care and support services.
• Support service user recovery through activities like employment support, social engagement, advocacy, and housing.
• Ensure clients are linked with external services for long-term support.
• Meet and exceed KPIs at individual and service levels.
• Coordinate safeguarding responses to ensure client safety and coordinated care.
• Support organizational and team objectives.

Other Duties and Responsibilities

• Collaborate with multidisciplinary teams to uphold safety and support for communities.
• Uphold referral pathways, reduce stigma, and work with services to ensure effective care.
• Willingness to travel and flexibility are essential; candidates must have access to a vehicle or alternative transport.

Person Specification

Skills, knowledge, and experience

• Alignment with Harmless CIC values and commitment to improvement. (Essential)
• High standards of service provision. (Desirable)
• Resilience and adaptability to external changes. (Desirable)
• Passion for delivering excellent service to users. (Essential)
• Effective relationship-building skills. (Essential)
• Knowledge of mental health, self-harm, and suicide prevention policies. (Desirable)
• Ability to work collaboratively and motivate teams. (Essential)
• Ability to analyze data and monitor performance. (Essential)
• Independent and team working skills. (Essential)
• Receptiveness to feedback and development. (Essential)

Benefits

Harmless CIC offers various benefits, including:

• Six weeks annual leave plus bank holidays, increasing with service length.
• Sick pay up to six weeks.
• Employer pension contribution up to 8%.
• CPD accredited training and conference access.

About us

Harmless CIC is a social enterprise operating with a charity-like ethos, reinvesting income into vital services. We manage various projects across different pathways and localities, committed to sustainability and social impact.