Clinical Support Worker

NHS; Nuneaton; On-site; GBP 20,000 - 26,000; Full time

Job summary

NHS is seeking a dedicated Health Care Support Worker for the Emergency Department, responsible for patient care and documentation within a multidisciplinary team. The ideal candidate will have previous experience in acute care, a passion for patient advocacy, and skills in communication and teamwork. This role offers the opportunity to contribute effectively to patient well-being in a supportive environment.

Benefits

On-site nursery

27 days minimum annual leave plus bank holidays

Flexible working

In-house training and development

Subsidised restaurant

Generous subsidised on-site parking

Qualifications

• 18 months in acute care setting.
• Knowledge of basic physiology and 6 C's of nursing.
• Ability to work under supervision and deliver high standard of care.

Responsibilities

• Assist in delivering clinical care and documentation as required.
• Maintain confidentiality and cleanliness in patient areas.
• Liaise and report to the Nurse in charge about patient care.

Skills

Effective communication

Teamwork

Patient advocacy

Education

GCSE Maths and English

NVQ or health & social level 3

Job description

Permanent

Interview Date: 1st July 2025

**This post may close early due tohigh numbers of applications, so you are advised to apply promptly.**

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

We welcome applications from the Armed Forces Community - get in touch to find out more

The Health Care Support Worker will function at a higher competency level that of other Health Care Support Workers with responsibility for actively participating as part of the multi-disciplinary team within the Emergency Department.

It is anticipated that this role will continue to develop through the acquisition of further skills, knowledge and competence to be determined within the Emergency Department.

Main duties of the job

• Assist in the delivery of clinical care and associated activities, in line with appropriate standards and guidelines.
• To promote and safeguard the well-being of patients, their families, and colleagues.
• Document care given in patient's care plans and ensure these are countersigned by a Registered Nurse.
• To use accurate, clear, and concise documentation written or electronically.
• Use personal effectiveness and knowledge to contribute to the development and delivery of a high-quality, cost-effective service.
• Liaise and work with all members of the multi-disciplinary team understanding their roles.
• Anticipate the needs of the patients to ensure comfort, safety, and dignity at all times.
• Participate in the daily handover and meetings.
• Maintain all aspects of confidentiality regarding patients, relatives, and colleagues.
• Have a responsibility for the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms, and take appropriate care of furniture and equipment.
• Ensure beds and equipment are thoroughly cleaned between patient use.
• To undertake an agreed range of additional non-clinical activities specific to the Emergency Department.

About us

Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Job responsibilities

• Establish good working relationships with all members of multi-disciplinary team.
• Report and liaise with Nurse in charge and Doctors within the Emergency Department footprint.
• To report to the Senior Nurse on duty in a timely way giving information relating to all work activity and identifying significant changes in relation to direct patient care and treatment plans.
• To act as a patient advocate.
• To have an awareness of the triggers and processes for incident reporting, safeguarding concerns and wider governance issues and be able to escalate to the Senior Nurse on duty.

Person Specification

• 18 months in acute care setting
• understanding of basic physiology
• Ability to work effectively as a team player under supervision
• Knowledge of 6 C's of nursing
• Understanding physiology, psychological and social needs of teh patients and their families
• GCSE Maths and English or functional skills equivalent
• Evidence of NVQ or health & social level 3 course
• Clinical skills maintain competencies
• Knowledge of Trust Iexcel values
• Good written and verbal communication skills
• delivering high standard of care
• work on own initiative
• demonstrates a professional attitude
• Flexible ,reliable team member
• Ability to assist patients
• Ability to manoeuvre equipment including beds on a daily basis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.