Clinical Support Officer

North Tees and Hartlepool NHS Foundation Trust; Guisborough; On-site; GBP 21,000 - 24,000; Full time

Job summary

The North Tees and Hartlepool NHS Foundation Trust is seeking an Administrative Support post for Dental Epidemiology (survey) and Screening. You will be the central point of contact for the dental teams, handling calls, bookings, and data management across Teesside.

The role requires experience in administration, preferably in healthcare, with strong MS Office skills. You will work independently and as part of a team within the Teesside Dental Service, potentially across sites within the Trusts.

Qualifications

• The successful candidate should possess relevant experience of working in an administrative role.
• Experience of working within a healthcare setting would be an advantage.
• Excellent computer skills including Microsoft Word, Excel, Outlook and Access.
• Enthusiastic, flexible, and possess excellent communication skills with a professional outlook.
• Ability to work both independently and as part of a team.

Responsibilities

• Answering of telephone, monitoring of emails and dissemination of messages.
• Booking of dental screening and survey sessions with schools and other external organisations.
• Processing of patient information.
• Inputting, updating and maintenance of data systems.
• Preparation of information and consent packs for sending/delivering to organisations across Teesside.
• Reporting of data within the Trust and to external agencies.
• General office duties within Tees Community Dental Service.
• Contributing to quality improvements and updating of local protocols.

Job description

This post will be the central point of contact for Dental Epidemiology (survey) and Screening and will provide administrative support to the Dental Survey and Screening Clinical Teams as well as assisting with general anaesthetic patient administration., The main duties of the job will include:

• Answering of telephone, monitoring of emails and dissemination of messages
• Booking of dental screening and survey sessions with schools and other external organisations
• Processing of patient information
• Inputting, updating and maintenance of data systems
• Preparation of information and consent packs for sending/delivering to organisations across Teesside
• Reporting of data within the Trust and to external agencies
• General office duties within Tees Community Dental Service
• Contributing to quality improvements and updating of local protocols

The successful candidate should possess relevant experience of working in an administrative role. Experience of working within a healthcare setting would be an advantage. You should be able to demonstrate excellent computer skills including the ability to administer Microsoft Office applications including Word, Excel, Outlook and Access. You should be enthusiastic, flexible, and possess excellent communication skills and have a professional outlook. The ability to work both independently and as part of a team is essential.

The Tees Community Dental Service provides a full range of clinical dental treatment to patients throughout the Teesside area. The service also specialises in provision of oral health advice and a dental screening and survey service., South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.