Clinical Support Officer

Bradford District Care NHS Foundation Trust; Baildon; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Clinical Support Worker to join their Community Dental Service. This role is perfect for individuals who are passionate about supporting vulnerable patients with complex needs. You will be responsible for booking patients, liaising with various stakeholders, and providing essential administrative support to a skilled dental team. With a strong commitment to staff development, the organization offers extensive training and opportunities for growth. Join a team that values empathy, respect, and excellent service delivery, and make a meaningful impact in the community.

Benefits

Flexible Working Arrangements

Increased Mileage Rates

Health and Wellbeing Support

Internal Development Opportunities

Qualifications

• Experience in administrative roles, preferably in healthcare.
• Ability to work with vulnerable and medically complex patients.

Responsibilities

• Provide and coordinate an efficient reception service.
• Perform secretarial and clerical duties for the dental team.

Skills

Administrative Support

Customer Service

Communication Skills

Liaising with Stakeholders

Education

High School Diploma

Relevant Certification

Tools

Dental Clinical System

Job description

Community Dental Service - Clinical Support Worker

The Community Dental Service has an exciting opportunity for a clinical support worker. This role is ideal for someone passionate about working with vulnerable and medically complex patients. As an award-winning service, we offer high-quality dental care to individuals who cannot access a 'high street' NHS dentist due to their additional needs.

The post holder will use the dental services' clinical system to book patients, liaise with stakeholders such as dental laboratories, interpreters, and patient transport, and provide administrative support to our Consultants, Specialists, Dentists, and Dental Therapists.

There will be opportunities to enhance your skills to support clinicians with our dental clinical system. The Community Dental Service provides mandatory training and supervision, supporting your progression. We offer a varied, competency-based induction programme to aid your development within the service.

We operate across seven sites in Bradford and Airedale. Travel across the district is required to perform the duties effectively. Applicants must have the ability to travel as needed to meet the service's demands.

Responsibilities

• Provide and coordinate an efficient, customer-focused reception service.
• Perform secretarial, clerical, and administrative duties supporting the dental clinical team.

Important Dates

• Closing Date: 18th May 2025
• Shortlisting Week: w/c 19th May 2025
• Interview Date: 2nd June 2025

Core Values

• We Care - Act with respect and empathy, valuing differences.
• We Listen - Understand and respond to individual needs.
• We Deliver - Provide excellent services and support partners.

Benefits

We offer flexible working arrangements and a range of benefits, including:

• Increased mileage rates for distances over 3500 miles
• Health and wellbeing support packages
• Internal and external development opportunities
• And many more benefits.

We support the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme. We are committed to environmental and social sustainability through our Green Plan, encouraging staff participation in sustainable practices.

The Trust reserves the right to close this position early if a high volume of applications is received.

For further details or informal visits, contact:
Name: Amanda May
Job Title: Senior Dental Nurse, Team Leader
Email: [e-mail]
Phone: [phone]