Clinical Support Assistant

Cumbria, Northumberland, Tyne And Wear Nhs Foundation Trust; Sunderland; On-site; GBP 26,000 - 27,000; Full time

Job summary

CNTW NHS Foundation Trust seeks a Band 3 Clinical Support Assistant to join the Sunderland Learning Disability Community Treatment Team. You will support assessments, interventions, and reviews under registered practitioners, delivering person-centred care with a multidisciplinary team.

You will maintain electronic health records and contribute to care planning, risk assessment, and safeguarding. A compassionate, adaptable, and team-focused approach is essential for this role.

Qualifications

• Completion of a competency-based programme within probationary period or equivalent demonstrable experience.
• Knowledge of care related procedures, clinical observation, relevant legislation.
• Level 3 qualification in a healthcare related subject or equivalent demonstrable experience (desirable)

Responsibilities

• Assist in delivering care to service users with learning disabilities or autism under a registered practitioner.
• Implement and evaluate care within prescribed framework to promote recovery and wellbeing.
• Maintain electronic health records of treatments completed.
• Work as part of the team; provide in-reach into hospital environments as required.
• Provide compassionate, empathetic, respectful, and dignified care.
• Engage with supervision and appraisal as per Trust policy.

Skills

Good interpersonal and communication

PMVA training

Verbal and written communication

Time management

Ability to prioritise tasks

Accurate record keeping

Education

Competency-based programme completion or equivalent experience

Care procedures, clinical observation, legislation knowledge

Level 3 healthcare qualification or equivalent (desirable)

Job description

Job summary

An exciting opportunity has arisen for a Band 3 Clinical Support Assistant to join the Sunderland Learning Disability Community Treatment Team.
This rewarding role offers the chance to make a positive difference to the lives of people with learning disabilities, supporting them to achieve their goals, maximise independence, and improve their wellbeing.
Working as part of a supportive and experienced multidisciplinary team, you will assist in delivering high-quality, person-centred care, supporting assessments, interventions, and reviews under the guidance of registered practitioners. You will build meaningful relationships with service users, families, carers, and partner agencies, ensuring compassionate and effective care at every stage.
If you are caring, enthusiastic, and passionate about helping people reach their full potential, we would love to hear from you. Join a team that values collaboration, development, and making a real difference every day.

• To assist in the delivery of care to service users who have a learning disability or autism and who have a variety of needs, diverse presentations, and a range of complex mental health conditions, under the direction of a registered practitioner.
• To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.
• To maintain electronic health records of any treatment interventions completed.
• To work as a member of the team in providing excellent and effective person-centred care. In-reach work into hospital environments will be required.
• To provide compassionate care that is based on empathy, kindness, respect and dignity.
• To actively engage with supervision and appraisal process as identified in Trust policy.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Details

Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum
Contract: Permanent
Working pattern: Full-time
Closing date: 29 October 2026

Person Specification

Education and Qualification

• Essential: Completion of a competency-based programme within probationary period OR equivalent demonstrable experience
• Essential: Knowledge of care related procedures, clinical observation, relevant legislation
• Desirable: Level 3 qualification in a healthcare related subject OR a portfolio of equivalent demonstrable experience

Knowledge and Experience

• Essential: Previous care experience
• Essential: Person centred care approach
• Essential: Understanding of mental health and/or learning disabilities needs
• Essential: Safeguarding knowledge
• Essential: Awareness of carer needs

Skills and Competencies

• Essential: Good interpersonal and communication skills
• Essential: Ability to undertake PMVA (Prevention and Management of Violence and Aggression) training
• Essential: Verbal and written communication skills
• Essential: Effective Time Management
• Desirable: Ability to prioritise tasks
• Desirable: Accurate record keeping skills

Role/Team specific requirements

• Essential: Flexible and approachable
• Essential: Robust and motivated
• Essential: Trustworthy and embraces diversity
• Essential: Ability to work as member of the team
• Essential: Commitment to continuous professional development
• Essential: Demonstrates respect, dignity and integrity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust
Employer's website: https://www.cntw.nhs.uk/careers/

Contact

Pathway Manager, Michael Geary, [e-mail], 01915665633