Clinical Support Worker Higher Level – Workington *Internal*

North Cumbria Integrated Care NHS Foundation Trust; Workington; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice lease cars

Cycle to Work

Vivup counselling

Subject to eligibility

Job summary

North Cumbria Integrated Care NHS Foundation Trust is seeking a Clinical Support Worker Higher Level to support community nursing in Workington. 75 hours across a seven-day service, with shifts from 8:30 to 22:30 and rotational weekends. The role focuses on holistic home-based care under supervision, including clinical observations, wound care and diabetic caseload support.

The team emphasizes high-quality patient care, ongoing professional development, and a supportive, multidisciplinary

Qualifications

• Level 3 vocational qualification or equivalent in patient and clinical care duties.
• National Care Certificate or commitment to complete within 12 weeks of commencing employment.
• Numeracy and Literacy Level 2.
• Experience in health or social care.

Responsibilities

• Deliver care within patients' homes within a multidisciplinary team.
• Perform clinical observations and record patient information.
• Assist with catheterisation, venepuncture, wound care and diabetes care.
• Work under supervision of registered health care professionals.

Skills

Interpersonal communication

Active listening

Time-keeping

IT skills

Holistic care

Compassionate care

Teamwork

Venepuncture

Empathy

Education

Level 3 vocational qualification

National Care Certificate

Numeracy and Literacy Level 2

Commitment to complete within 12 weeks

Tools

Electronic patient records

Job description

North Cumbria Integrated Care NHS Foundation Trust

Clinical Support Worker Higher Level – Workington *Internal*

The closing date is 29 October 2026

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

If you are looking to become part of a friendly community nursing team, proving holistic care in the home environment this job is for you ...

An exciting opportunity has arisen within the Workington Community Nursing Team for a band 3 HCA looking for a change in their working environment. You will be involved in the delivery of care within peoples own homes.

We have 75hours available and welcome applicants looking for a variety of hours. The service runs 7 days a week 365 days a year. Daily shift patterns between 8:30 until 22:30. Weekend working is on a rotational basis.

Main duties of the job

As a Health Care Assistant in a multi-disciplinary team, work with other health and social care professionals to develop the ethos of multi-disciplinary, integrated care and seamless services ensuring that patient care is delivered to the highest possible standard.As a Health Care Assistant, working under the direction of a registered health care professional, undertake a range of duties. Some of these will include clinical observations and recording patient information. Catheterisation, venepuncture, woundcare and supporting with the diabetic caseload.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
• *Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations knowledge of data protection legislation and health and safety at work legislation
• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• Numeracy and Literacy Level 2
• Undertaken relevant additional training for Clinical Support Workers

Knowledge and Experience

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Working knowledge of legislation underpinning care provision
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Insight into behaviours and skills of a carer and the need for effective team work.
• Knowledge of Safeguarding.
• Understanding work-related boundaries.
• Awareness of GDPR and the need for confidentiality
• Familiarity with current NHS and social care policies.
• Nursing policies and procedures
• Evidence of understanding of Trust Business
• Experience of working in the Trust previously

Skills and Aptitudes

• Excellent interpersonal, communication and active listening skills.
• Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
• Ability to demonstrate the importance of holistic person centred care and related procedures.
• Ability to use initiative appropriately.
• Ability to demonstrate the compassionate values and behaviours needed for dignified care.
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
• Caring and empathetic.
• Motivated and with a pro-active approach.
• Ability to work independently and as part of a team.
• Committed to providing high quality patient care.
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
• Personal resilience.
• Ability to work calmly and effectively under pressure.
• Presents self as courteous, respectful and helpful and understands importance of professional image.
• Reliable, adaptable and dependable.
• Venepuncture

Other requirements

• Promotes equality and value's diversity
• Adhere to Trust Values and professional behaviours.
• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust