Clinical Support Assistant

James Paget University Hospitals NHS Foundation Trust; Great Yarmouth; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

NHS Pension Scheme

Annual leave

Learning & development

Wellbeing support

Flexible working

Staff discounts (NHS)

Employee assistance & occupational健康

Job summary

James Paget University Hospitals NHS Foundation Trust in Great Yarmouth is seeking a Clinical Support Assistant to deliver a broad range of clinical support across the Trust, including venepuncture, cannulation and ECGs, with phlebotomy clinic cover as required.

The post involves 12-hour shifts (07:00–19:30), mainly on weekdays, and requires strong communication, flexibility, and independence to support safe, timely patient care within multidisciplinary teams.

Responsibilities

• Undertaking venepuncture, cannulation, and ECG procedures across the Trust.
• Providing cover and support within the Phlebotomy Clinic as required.
• Supporting clinical teams in delivering efficient patient care.
• Maintaining accurate documentation and adhering to Trust policies and procedures.

Job description

An exciting opportunity has arisen for an enthusiastic, hardworking, and conscientious Clinical Support Assistant (CSA) to join the Site CSA Team. The successful candidate will provide a Trust-wide clinical support service, undertaking venepuncture, cannulation, and ECGs across a variety of clinical areas. In addition, the post holder will provide cover within the Phlebotomy Clinic as required, supporting the delivery of a safe, effective, and timely service for patients. We are looking for an individual with excellent communication skills, a flexible approach to working, and the ability to work independently as well as part of a multidisciplinary team. The successful candidate will be committed to delivering high-quality patient care and maintaining professional standards at all times. The role is based on 12-hour shifts (07:00 to 19:30), predominantly working weekdays, Monday to Friday.

• Undertaking venepuncture, cannulation, and ECG procedures across the Trust.
• Providing cover and support within the Phlebotomy Clinic as required.
• Supporting clinical teams in delivering efficient patient care.
• Maintaining accurate documentation and adhering to Trust policies and procedures.
• Working collaboratively with multidisciplinary teams across the organisation., The Clinical Support Assistant will provide a Trust-wide clinical support service, undertaking a range of clinical procedures to support patient care and the effective delivery of services across the Trust., Undertaking venepuncture, cannulation, and ECG procedures across inpatient wards and clinical departments.
• Providing support and cover within the Phlebotomy Clinic, ensuring timely blood sample collection and maintaining a high-quality service for patients.
• Responding to requests from clinical teams in a timely and professional manner.
• Accurately recording procedures and maintaining patient records in line with Trust policies and professional standards.
• Ensuring blood samples are correctly labelled, handled, and transported in accordance with Trust procedures.
• Maintaining clinical competencies and adhering to infection prevention and control, health and safety, and safeguarding requirements.
• Providing reassurance and support to patients throughout procedures, promoting a positive patient experience.
• Working collaboratively with nursing, medical, and allied health professional teams across the Trust.
• Maintaining equipment and reporting any faults or issues appropriately.
• The successful candidate will be expected to work independently, prioritise their workload effectively, and demonstrate flexibility to meet the needs of the service in a fast-paced environment.
  At James Paget University Hospitals NHS Foundation Trust, we are committed to delivering outstanding care for our patients and creating a supportive, inclusive environment for our staff.

We recognise that our staff are our greatest asset and are dedicated to promoting wellbeing, professional development, and career progression. We offer a wide range of learning and development opportunities, enabling colleagues to develop their skills and reach their full potential. As part of our team, you will work alongside dedicated and passionate colleagues who are committed to providing high-quality care to the communities we serve. We value teamwork, respect, compassion, and continuous improvement, and we strive to create a workplace where everyone feels valued and supported.

• Access to the NHS Pension Scheme.
• Generous annual leave entitlement.
• Extensive learning and development opportunities.
• Health and wellbeing support services.
• Flexible working opportunities where service needs allow.
• Staff discounts through national and local NHS schemes.
• Employee assistance and occupational health services.

Join us and become part of an organisation that is focused on delivering excellent patient care while supporting staff to thrive both professionally and personally.