Clinical Services Manager – Pharmacy

Circle Health Group; Canterbury; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

25 days holiday per year + bank hols (

Management Bonus Scheme

Private Healthcare Scheme for hospital

Friends & Family Hospital Discounts

Family Friendly policies including M/D

Non-contributory life insurance

Staff wellbeing resources

Employee recognition programmes

Industry leading training and dev

Job summary

Chaucer Hospital in Canterbury, part of Circle Health Group, is seeking a GPhC-registered Pharmacist to step into a Clinical Services Manager role in the Pharmacy department. This full-time position covers 37.5 hours weekly with a varied shift pattern, offering a competitive salary and a broad benefits package.

You will lead day-to-day operations, drive service quality, and ensure regulatory compliance across medicines management, budgeting, and team development within a hospital setting,

Qualifications

• GPhC-registered Pharmacist with substantial post-registration experience.
• Clinical pharmacy leadership within a hospital setting.
• Experience in Oncology essential.
• Excellent knowledge of medicines legislation, governance frameworks, and clinical standards.
• Knowledge of General Pharmaceutical Council Codes of Practice, Ethics and Performance.
• Knowledge of Care Standards Act and CQC requirements.
• Strong leadership, communication and team management skills.
• Ability to lead audits, investigations and quality improvement projects.
• Postgraduate qualification in clinical pharmacy, healthcare management or leadership.
• Familiarity with EPMA systems.
• Understanding NHS and private sector funding, formulary management and procurement processes.

Responsibilities

• Provide day-to-day leadership and strategic direction for the pharmacy department, ensuring high-quality service delivery.
• Manage pharmacy staff, including pharmacists, technicians, and support workers, ensuring effective rota coverage and workforce planning.
• Oversee departmental performance against KPIs, quality standards, and regulatory requirements.
• Ensure compliance with legislation (GPhC, MHRA, CQC) and national guidance on medicines management.
• Lead on development, implementation and review of policies and SOPs for medicines handling, prescribing, dispensing and storage.
• Monitor and report medication incidents; conduct RCA and drive improvements.
• Oversee delivery of a comprehensive clinical pharmacy service across inpatient, outpatient and theatre areas.
• Lead recruitment, training, supervision and performance management of the pharmacy team.
• Build relationships with consultants, nurses and other healthcare professionals to ensure safe medicines use.
• Manage the pharmacy budget, procurement and cost control of medicines and consumables.

Skills

Leadership

Team management

Communication

Strategic planning

Education

GPhC-registered Pharmacist

Postgraduate qualification in clinical pharmacy/healthcare management/leadership

Tools

EPMA systems

Job description

Clinical Services Manager - Pharmacy
Chaucer Hospital
37.5 Hours & Permanent
Salary: Competitive

Chaucer Hospital in Canterbury is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Clinical Services Manager to join their team of staff in the Pharmacy department.

This is a full-time role for 37.5 hours a week. The role holder will be required tocover a flexible shift pattern.

Duties of this role include:

• Provide day-to-day leadership and strategic direction for the pharmacy department, ensuring high-quality service delivery.
• Manage pharmacy staff, including pharmacists, technicians, and support workers, ensuring effective rota coverage and workforce planning.
• Oversee departmental performance against agreed KPIs, quality standards, and regulatory requirements.
• Ensure full compliance with relevant legislation (e.g. GPhC, MHRA, CQC) and national guidance relating to medicines management.
• Lead on the development, implementation, and review of policies and SOPs for safe handling, prescribing, dispensing, and storage of medicines.
• Monitor and report medication incidents, lead root cause analysis (RCA) where necessary, and drive continuous improvement initiatives.
• Oversee the delivery of a comprehensive clinical pharmacy service across inpatient, outpatient, and theatre areas.
• Lead on recruitment, training, supervision, and performance management of the pharmacy team.
• Build strong relationships with consultants, nurses, and other healthcare professionals to ensure medicines are used safely and effectively.
• Manage the pharmacy budget, ensuring appropriate procurement and cost control of medicines and consumables.

Applicants should meet the following criteria:

• GPhC-registered Pharmacist with substantial post-registration experience.
• Demonstrable experience in clinical pharmacy and leadership within a hospital setting.
• Experience in Oncology essential.
• Excellent knowledge of medicines legislation, governance frameworks, and clinical standards.
• Knowledge of General Pharmaceutical Council Codes of Professional Conduct, Ethics and Performance and their implications for practice.
• Knowledge of the Care Standards Act and Care and Quality Commission Requirements.
• Strong leadership, communication, and team management skills.
• Ability to lead audits, investigations, and quality improvement projects.
• Postgraduate qualification in clinical pharmacy, healthcare management, or leadership.
• Familiarity with electronic prescribing and medicines administration (EPMA) systems.
• Understanding of NHS and private sector funding, formulary management, and procurement processes.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Management Bonus Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.