Clinical Services Manager - Pharmacy - Circle Health Group

Circle Health Group; Canterbury; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Management Bonus Scheme

Private Pension Scheme

Private Healthcare

Hospital discounts

Family benefits

Life insurance

Wellbeing resources

Recognition program

Training & development

Job summary

Chaucer Hospital, part of Circle Health Group, is seeking a GPhC-registered Pharmacist to lead the Pharmacy department as Clinical Services Manager. You will oversee day-to-day operations, staff, and service delivery across inpatient, outpatient, and theatre.

The role requires substantial clinical pharmacy leadership, oncology experience, and strong governance knowledge. You will manage budgets, recruit and develop the team, and build strong clinical partnerships across the hospital.

Qualifications

• GPhC-registered Pharmacist with substantial post-registration experience.
• Experience in clinical pharmacy and leadership within a hospital setting.
• Oncology experience essential.
• Knowledge of medicines legislation, governance frameworks and clinical standards.
• Knowledge of GPhC Codes of Professional Conduct, Ethics and Performance.
• Knowledge of Care Standards Act and CQC Requirements.
• Strong leadership, communication and team management skills.
• Ability to lead audits, investigations and quality improvement projects.
• Postgraduate qualification in clinical pharmacy, healthcare management or leadership.
• Familiarity with EPMA systems.
• Understanding NHS and private sector funding, formulary management and procurement processes.

Responsibilities

• Provide day-to-day leadership and strategic direction for the pharmacy department, ensuring high-quality service delivery.
• Manage pharmacy staff, including pharmacists, technicians and support workers, ensuring effective rota coverage and workforce planning.
• Oversee departmental performance against KPIs, quality standards and regulatory requirements.
• Ensure compliance with legislation (GPhC, MHRA, CQC) and national guidelines on medicines management.
• Lead on development and review of policies and SOPs for safe handling, prescribing, dispensing and storage of medicines.
• Monitor and report medication incidents, perform RCA and drive continuous improvement.
• Oversee comprehensive clinical pharmacy service across inpatient, outpatient and theatre areas.
• Lead recruitment, training, supervision and performance management of the pharmacy team.
• Build relationships with consultants, nurses and other professionals to ensure safe medicine use.
• Manage the pharmacy budget, procurement and cost control of medicines and consumables.

Skills

Leadership

Clinical pharmacy

EPMA experience

Budget management

Staff management

Oncology

Governance & compliance

Audits & QA

Communication

Education

GPhC-registered Pharmacist

Postgraduate qualification in clinical pharmacy

Tools

EPMA systems

Job description

Clinical Services Manager - Pharmacy

Chaucer Hospital

37.5 Hours & Permanent

Salary: Competitive

Overview

Chaucer Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Clinical Services Manager to join their team of staff in the Pharmacy department.

This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties Of This Role Include

• Provide day-to-day leadership and strategic direction for the pharmacy department, ensuring high-quality service delivery.
• Manage pharmacy staff, including pharmacists, technicians, and support workers, ensuring effective rota coverage and workforce planning.
• Oversee departmental performance against agreed KPIs, quality standards, and regulatory requirements.
• Ensure full compliance with relevant legislation (e.g. GPhC, MHRA, CQC) and national guidance relating to medicines management.
• Lead on the development, implementation, and review of policies and SOPs for safe handling, prescribing, dispensing, and storage of medicines.
• Monitor and report medication incidents, lead root cause analysis (RCA) where necessary, and drive continuous improvement initiatives.
• Oversee the delivery of a comprehensive clinical pharmacy service across inpatient, outpatient, and theatre areas.
• Lead on recruitment, training, supervision, and performance management of the pharmacy team.
• Build strong relationships with consultants, nurses, and other healthcare professionals to ensure medicines are used safely and effectively.
• Manage the pharmacy budget, ensuring appropriate procurement and cost control of medicines and consumables.

Applicants Should Meet The Following Criteria

• GPhC-registered Pharmacist with substantial post-registration experience.
• Demonstrable experience in clinical pharmacy and leadership within a hospital setting.
• Experience in Oncology essential.
• Excellent knowledge of medicines legislation, governance frameworks, and clinical standards.
• Knowledge of General Pharmaceutical Council Codes of Professional Conduct, Ethics and Performance and their implications for practice.
• Knowledge of the Care Standards Act and Care and Quality Commission Requirements.
• Strong leadership, communication, and team management skills.
• Ability to lead audits, investigations, and quality improvement projects.
• Postgraduate qualification in clinical pharmacy, healthcare management, or leadership.
• Familiarity with electronic prescribing and medicines administration (EPMA) systems.
• Understanding of NHS and private sector funding, formulary management, and procurement processes.

Salary & Benefits

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Management Bonus Scheme
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy