Clinical Services Manager - Pharmacy

circlehealth; Windsor; On-site; GBP 57,000 - 69,000; Part time

Benefits offered by this job

25 days holiday + bank holidays

Management Bonus Scheme

Private Pension Scheme

Private Healthcare Scheme

Staff recognition programmes

Career development opportunities

Employee wellbeing resources

Job summary

Circle Health Group's Princess Margaret Hospital in Windsor requires a GPhC-registered Pharmacist to lead the Pharmacy Department as Clinical Services Manager. The role covers day-to-day leadership, workforce planning, and KPI-driven service delivery.

This 37.5-hour per week, permanent position offers a competitive salary up to £63,000 and a comprehensive benefits package, with focus on medicines governance, audits, and continuous improvement.

Qualifications

• GPhC-registered Pharmacist with substantial post-registration experience.
• Excellent knowledge of medicines legislation, governance frameworks, and clinical standards.
• Strong leadership, communication, and team management skills.

Responsibilities

• Provide day-to-day leadership and strategic direction for the pharmacy department, ensuring high-quality service delivery.
• Manage pharmacy staff, including pharmacists, technicians, and support workers, ensuring effective rota coverage and workforce planning.
• Oversee departmental performance against KPIs, quality standards, and regulatory requirements.
• Ensure full compliance with relevant legislation (GPhC, MHRA, CQC) and national guidance relating to medicines management.
• Lead on the development, implementation, and review of policies and SOPs for safe handling, prescribing, dispensing, and storage of medicines.
• Monitor and report medication incidents, lead root cause analysis where necessary, and drive continuous improvement initiatives.

Skills

Leadership

Pharmacist

Regulatory knowledge

Education

GPhC-registered Pharmacist

Job description

Clinical Services Manager - Pharmacy

The Princess Margaret Hospital

37.5 hours & Permanent

Salary: Up to £63,000 FTE per year (depending on level of experience, training and qualification)

The Princess Margaret Hospital in Windsor is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Clinical Services Manager to join their team of staff in the Pharmacy department.

This is a part time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Provide day-to-day leadership and strategic direction for the pharmacy department, ensuring high-quality service delivery.
• Manage pharmacy staff, including pharmacists, technicians, and support workers, ensuring effective rota coverage and workforce planning.
• Oversee departmental performance against agreed KPIs, quality standards, and regulatory requirements.
• Ensure full compliance with relevant legislation (e.g. GPhC, MHRA, CQC) and national guidance relating to medicines management.
• Lead on the development, implementation, and review of policies and SOPs for safe handling, prescribing, dispensing, and storage of medicines.
• Monitor and report medication incidents, lead root cause analysis (RCA) where necessary, and drive continuous improvement initiatives.

Applicants should meet the following criteria:

• GPhC-registered Pharmacist with substantial post-registration experience.
• Demonstrable experience in clinical pharmacy and leadership within a hospital setting.
• Excellent knowledge of medicines legislation, governance frameworks, and clinical standards.
• Knowledge of General Pharmaceutical Council Codes of Professional Conduct, Ethics and Performance and their implications for practice.
• Knowledge of the Care Standards Act and Care and Quality Commission Requirements.
• Strong leadership, communication, and team management skills.
• Ability to lead audits, investigations, and quality improvement projects.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Management Bonus Scheme
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities
• …and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless , compassionate , committed , collaborative , brave , agile , tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy