Clinical Secretary - Theatre Scheduling Assistant

NHS Scotland; Wishaw; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave 35 days

NHS pension

Incremental salary progression

Paid sick leave

NHS discounts

Job summary

NHS Lanarkshire in Wishaw is seeking a dedicated administrative support colleague to assist a team of clinicians. You will type dictated clinical letters and notes, organise outpatient clinics and operating lists, and ensure appointments and tests are arranged efficiently.

You will work to standard operating procedures, respond to patient enquiries, and support service delivery. This fixed-term post is for six months, with potential secondment arrangements for current NHS Lanarkshire staff.

Qualifications

• SVQ level 2 qualification (or equivalent experience) plus healthcare administration or secretarial experience.
• Understanding of medical terminology.
• Evidence of effective teamwork and dealing with change.
• Evidence of strong communication skills with patients, clinicians and colleagues.
• Excellent organisational skills.
• Evidence of strong competence with relevant IT systems.

Responsibilities

• Type dictated clinical letters and clinical notes; type meeting minutes when appropriate.
• Organise clinical activity for clinicians and support theatre scheduling as required.
• Follow up administrative tasks such as booking appointments and arranging investigations; chase results as needed.
• Answer patient enquiries relating to care and booking appointments.

Skills

Communication skills

Organisational skills

Medical terminology understanding

Teamwork & adaptability

Education

SVQ level 2 or equivalent

Tools

IT systems proficiency

Job description

About the Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

The role

Provide comprehensive administrative support to a team of clinicians, enabling clinicians to operate effectively and efficiently. Work in accordance with standard operating procedures.

Please note this is a fixed term post for 6 months. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

In this key role, you will

• Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes. Type meeting minutes when appropriate. Prioritise work to meet agreed service standards.
• Organise clinical activity for clinicians and re-arrange activities when required (eg. out-patient clinics, operating lists). Support theatre scheduling as required.
• Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results etc. Anticipate problems (eg. clashing appointments, delays in results being available) and take appropriate action.
• Answer patient enquiries relating to the organisation of their care, including the booking of appointments. Make suitable arrangements for them to speak to clinicians, where appropriate.

What you’ll bring

• SVQ level 2 qualification (or equivalent experience) plus experience in healthcare administration or experience in a secretarial role.
• Understanding of medical terminology.
• Evidence of effective team working and dealing with change.
• Evidence of strong communication skills with patients, clinicians and colleagues.
• Excellent organisational skills.
• Evidence of strong competence with relevant IT systems.

What we offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits, including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

Diversity

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date.