Lead Medical Secretary

NHS Ayrshire & Arran; Wishaw; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual Leave 35 days

Generous NHS pension

Salary progression

NHS discounts

Job summary

NHS Lanarkshire is seeking an experienced administrator to supervise an administrative team of secretaries and clerks, enabling clinicians to work efficiently. The role involves rota planning, workload allocation, and monitoring sickness in line with NHSL policies.

The successful candidate will bring SVQ level 3 (or equivalent), medical terminology knowledge, and strong communication skills with patients and clinicians.

Qualifications

• SVQ level 3 qualification (or equivalent experience) plus experience as a medical secretary.
• Comprehensive knowledge and understanding of medical terminology.
• Evidence of effective teamwork and ability to adapt to change.
• Evidence of good communication skills with patients, clinicians and colleagues.
• Advanced audio typing skills.

Responsibilities

• Organise staff rotas to ensure leave is taken in a structured fashion across the team.
• Allocate daily work to ensure a prompt service is maintained.
• Record and monitor routine sickness absence in line with NHSL policies; discuss concerns with Directorate Support Manager.
• Lead regular reviews with team members and clinical colleagues to improve administrative processes.

Skills

Advanced audio typing

Medical terminology

Effective teamwork

Communication skills

Education

SVQ level 3 qualification or equivalent

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

Supervise an administrative team of secretaries and administrative clerks while providing comprehensive administrative support to a team of clinicians, enabling clinicians to operate effectively and efficiently. Ensure the work of the administrative team is carried out in accordance with NHS Lanarkshire’s standard operating procedures.

Working Pattern

Days – Monday to Friday (9am to 5pm).

Please note this is a fixed term post for 2 years (October 2028). If a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

In This Key Role, You Will

• Organise staff rotas to ensure that leave is taken in a structured fashion across the team, maintaining an appropriate level of service.


• Allocate daily work to ensure a prompt service is maintained


• Record and monitor any routine sickness absence in line with NHSL policies. Discuss any concerns with your Directorate Support Manager.


• Work with the Directorate Support Manager to lead regular reviews with team members and clinical colleagues to understand how administrative processes can be improved.

What You'll Bring

• SVQ level 3 qualification (or equivalent experience) plus experience as a medical secretary


• Comprehensive knowledge and understanding of medical terminology


• Evidence of effective team working and dealing with change


• Evidence of good communication skills with patients, clinicians and colleagues.


• Advanced audio typing skills

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays


• Generous NHS pension scheme


• Annual incremental salary progression


• Paid sick leave increasing with length of service


• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Lesley Cordiner, Operational Service Manager on [e-mail].

If you have any questions about the recruitment process or require support with your application, contact Gemma Irwin, Recruitment Administrator on [e-mail]