Clinical Secretary — Efficient Healthcare Admin Support

NHS Scotland; Airdrie; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

NHS pension scheme

Annual Leave 35 days

Salary progression

Paid sick leave

NHS discounts

Job summary

NHS Lanarkshire is seeking an experienced Administrative Support Assistant to help clinicians operate efficiently. You will type dictated letters and maintain patient records, while organising clinical activity and supporting theatre scheduling.

You will have SVQ Level 2 (or equivalent) with healthcare admin or secretarial experience, strong medical terminology knowledge, and excellent communication and teamwork skills to thrive in this diverse NHS environment.

Qualifications

• SVQ level 2 qualification (or equivalent) plus at least 2 years experience in healthcare administration or at least 3 years experience in a secretarial role
• Understanding of medical terminology
• Evidence of effective teamwork and dealing with change
• Evidence of strong communication skills with patients, clinicians and colleagues.

Responsibilities

• Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes. Type meeting minutes when appropriate. Prioritise work to meet agreed service standards.
• Organise clinical activity for clinicians and re-arrange activities when required (eg. out-patient clinics, operating lists). Support theatre scheduling as required.
• Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results etc. Anticipate problems (eg. clashing appointments, delays in results being available) and take appropriate action.
• Maintain accurately coded and timely records on electronic systems that are used to capture information about patient journeys (eg. appointment bookings Trakcare).

Skills

Medical terminology

Communication skills

Teamwork

Adaptability / change

Education

SVQ Level 2

Tools

Trakcare

Job description

NHS Lanarkshire is seeking an experienced Administrative Support Assistant to help clinicians operate efficiently. You will type dictated letters and maintain patient records, while organising clinical activity and supporting theatre scheduling.

You will have SVQ Level 2 (or equivalent) with healthcare admin or secretarial experience, strong medical terminology knowledge, and excellent communication and teamwork skills to thrive in this diverse NHS environment.