Clinical Quality Auditor & Navigator Leader

Welsh Ambulance Services University NHS Trust; St Asaph; On-site; GBP 42,000 - 54,000; Full time

Job summary

Welsh Ambulance Services University NHS Trust seeks an experienced Quality Auditor (Clinical Navigator) to join the Operations Quality Team. You will lead audits, investigations, and quality reviews to improve remote clinical decision-making across EMS Coordination and Integrated Care.

The role requires registration (HCPC/NMC) and substantial experience in urgent or remote care, with a focus on driving patient safety and service improvement. Welsh/English language skills are welcome.

Qualifications

• Registered healthcare professional with significant experience in urgent, emergency, or remote care.
• Experience leading audits, investigations and quality reviews.

Responsibilities

• Lead audits, investigations and quality reviews across EMS Coordination and Integrated Care.
• Review clinical navigation decisions to support safe and effective care.
• Provide feedback, training, and mentoring to clinicians.
• Support investigations, serious incidents and clinical reviews with reports and recommendations.
• Contribute to clinical governance and patient safety initiatives.

Skills

Clinical navigation

Auditing

Quality assurance

Education

HCPC/NMC registration

Job description

Welsh Ambulance Services University NHS Trust seeks an experienced Quality Auditor (Clinical Navigator) to join the Operations Quality Team. You will lead audits, investigations, and quality reviews to improve remote clinical decision-making across EMS Coordination and Integrated Care.

The role requires registration (HCPC/NMC) and substantial experience in urgent or remote care, with a focus on driving patient safety and service improvement. Welsh/English language skills are welcome.