Clinical Operational Lead

Circle Health Group; Bedford; On-site; GBP 36,000 - 60,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Hospital discounts for staff

Family friendly policies

Life insurance

Staff engagement hub

Wellbeing resources

Training and development opportunities

Job summary

Circle Integrated Care in Bedford seeks a Clinical Operational Lead for a 6‑month fixed term contract. The role covers both virtual and face‑to‑face MSK management with a senior clinical lead focus and operational accountability. 37.5 hours per week, flexible pattern.

The post requires registration with HCPC/NMC, strong MSK clinical skills and experience in service delivery and leadership within a healthcare setting. Salary up to £60,000 plus benefits.

Qualifications

• Registered healthcare professional with HCPC/NMC registration.
• Strong MSK clinical background with advanced assessment and decision-making.
• Experience delivering clinical services in healthcare settings.
• Operational leadership or team leadership experience.
• Knowledge of patient pathways and RTT standards.
• Experience using clinical systems (SystmOne, EMIS, eRS).
• Ability to interpret service performance data.
• Excellent communication and stakeholder management.
• Strong organisational and problem-solving abilities.

Responsibilities

• Maintain an advanced clinical caseload across virtual and face-to-face settings, providing expert assessment, diagnosis and management of complex MSK conditions.
• Act as a senior clinical decision-maker, supporting clinicians with complex patient management and pathway decisions.
• Support the day-to-day operational management of clinical services to ensure effective service delivery and achievement of operational objectives.
• Utilise BI dashboards and operational reporting tools to monitor service performance and identify trends.
• Act as a point of contact for PALS issues, complaints and patient concerns.
• Support service redesign, pathway development and transformation programmes to improve patient outcomes and operational effectiveness.

Skills

MSK clinical background

Clinical decision-making

Operational leadership

Stakeholder management

Data interpretation

Communication

Education

HCPC/NMC registration

Tools

SystmOne

EMIS

eRS

Job description

Clinical Operational Lead - 6 Month Fixed Term Contract

Circle Integrated Care - Bedford

37.5 Hours & Fixed Term

Salary: Up to £60,000.00 per year (depending on level of experience, training and qualification)

Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Clinical Operational Lead to join their team of staff.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Maintain an advanced clinical caseload across virtual and face-to-face settings, providing expert assessment, diagnosis and management of complex MSK conditions.
• Act as a senior clinical decision-maker, supporting clinicians with complex patient management and pathway decisions.
• Support the day-to-day operational management of clinical services to ensure effective service delivery and achievement of operational objectives.
• Utilise Business Intelligence (BI) dashboards and operational reporting tools to monitor service performance and identify trends.
• Act as a point of contact for Patient Advice and Liaison Service (PALS) issues, complaints and patient concerns.
• Support service redesign, pathway development and transformation programmes to improve patient outcomes and operational effectiveness.

Applicants should meet the following criteria:

• Registered healthcare professional with current professional registration (HCPC, NMC or equivalent).
• Strong Musculoskeletal (MSK) clinical background with advanced clinical assessment and decision-making skills.
• Significant experience in clinical service delivery within a healthcare environment.
• Experience in operational leadership, service management or team leadership.
• Strong understanding of patient pathways, referral management and Referral to Treatment (RTT) standards.
• Experience using clinical systems such as SystmOne, EMIS, eRS or equivalent.
• Ability to interpret, analyse and act upon service performance data.
• Excellent communication, influencing and stakeholder management skills.
• Strong organisational, problem-solving and decision-making abilities.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless , compassionate , committed , collaborative , brave , agile , tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: