MSK Clinical Operations Lead - 6-Month Contract

Circle Health Group; Bedford; On-site; GBP 36,000 - 60,000; Full time

Benefits offered by this job

25 days holiday per year

Private Healthcare Scheme

Staff discounts

Family friendly policies

Life insurance

Wellbeing resources

Job summary

Circle Integrated Care in Bedford, part of Circle Health Group, is recruiting a Clinical Operational Lead on a 6-month fixed-term contract. The role covers 37.5 hours per week and includes managing advanced MSK caseloads and supporting service delivery.

You will use BI dashboards to monitor performance, lead operational teams, and liaise with PALS. Applicants should be HCPC/NMC registered with strong MSK clinical background and experience in service management.

Qualifications

• Registered healthcare professional with current registration (HCPC, NMC or equivalent).
• Strong MSK clinical background with advanced clinical assessment and decision-making.
• Significant experience in clinical service delivery within a healthcare environment.
• Experience in operational leadership, service management or team leadership.
• Strong understanding of patient pathways, referral management and RTT standards.
• Experience using clinical systems such as SystmOne, EMIS, eRS or equivalent.
• Ability to interpret, analyse and act upon service performance data.
• Excellent communication, influencing and stakeholder management skills.
• Strong organisational, problem-solving and decision-making abilities.

Responsibilities

• Maintain an advanced clinical caseload across virtual and face-to-face settings.
• Act as a senior clinical decision-maker, supporting clinicians with complex patient management and pathway decisions.
• Support the day-to-day operational management of clinical services to ensure effective service delivery and achievement of operational objectives.
• Utilise BI dashboards and operational reporting tools to monitor service performance and identify trends.
• Act as a point of contact for Patient Advice and Liaison Service (PALS) issues, complaints and patient concerns.
• Support service redesign, pathway development and transformation programmes to improve patient outcomes and operational effectiveness.

Skills

MSK clinical

Operational leadership

Data analysis

Communication

Stakeholder management

Tools

SystmOne

EMIS

eRS

Job description

Circle Integrated Care in Bedford, part of Circle Health Group, is recruiting a Clinical Operational Lead on a 6-month fixed-term contract. The role covers 37.5 hours per week and includes managing advanced MSK caseloads and supporting service delivery.

You will use BI dashboards to monitor performance, lead operational teams, and liaise with PALS. Applicants should be HCPC/NMC registered with strong MSK clinical background and experience in service management.