Clinical Operational Lead - 6 Month Fixed Term Contract

Circle Clinical Services Limited; Bedford; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Holiday allowance 25 days

Private pension

Private healthcare

Family-friendly policies

Life insurance

Job summary

Circle Integrated Care, part of Circle Health Group, is recruiting a Clinical Operational Lead in Bedford to cover a 6-month fixed-term contract at 37.5 hours per week.

The post requires HCPC/NMC registration and a strong MSK clinical background. You will lead operational delivery, manage patient pathways, analyse service data with BI dashboards, and support transformation programmes to improve outcomes.

Qualifications

• Registered healthcare professional with current registration (HCPC, NMC or equivalent).
• Strong MSK clinical background with advanced clinical assessment and decision-making.

Responsibilities

• Maintain an advanced clinical caseload across virtual and face-to-face settings.
• Act as a senior clinical decision-maker, supporting clinicians with complex patient management.
• Support the day-to-day operational management of clinical services to ensure effective service delivery.
• Utilise BI dashboards and operational reporting tools to monitor service performance and identify trends.
• Act as a point of contact for PALS issues, complaints and patient concerns.
• Support service redesign, pathway development and transformation programmes.

Skills

MSK clinician

Operational leadership

Service management

Pathways knowledge

RTT standards

BI dashboards

Analytical skills

Communication & stakeholders

Tools

SystmOne

EMIS

eRS

Job description

Clinical Operational Lead - 6 Month Fixed Term Contract Circle Integrated Care - Bedford 37.5 Hours & Fixed Term Salary: Up to £60,000.00 per year (depending on level of experience, training and qualification) Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Clinical Operational Lead to join their team of staff. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include

• Maintain an advanced clinical caseload across virtual and face-to-face settings, providing expert assessment, diagnosis and management of complex MSK conditions.
• Act as a senior clinical decision-maker, supporting clinicians with complex patient management and pathway decisions.
• Support the day-to-day operational management of clinical services to ensure effective service delivery and achievement of operational objectives.
• Utilise Business Intelligence (BI) dashboards and operational reporting tools to monitor service performance and identify trends.
• Act as a point of contact for Patient Advice and Liaison Service (PALS) issues, complaints and patient concerns.
• Support service redesign, pathway development and transformation programmes to improve patient outcomes and operational effectiveness.

Applicants should meet the following criteria

• Registered healthcare professional with current professional registration (HCPC, NMC or equivalent).
• Strong Musculoskeletal (MSK) clinical background with advanced clinical assessment and decision-making skills.
• Significant experience in clinical service delivery within a healthcare environment.
• Experience in operational leadership, service management or team leadership.
• Strong understanding of patient pathways, referral management and Referral to Treatment (RTT) standards.
• Experience using clinical systems such as SystmOne, EMIS, eRS or equivalent.
• Ability to interpret, analyse and act upon service performance data.
• Excellent communication, influencing and stakeholder management skills.
• Strong organisational, problem-solving and decision-making abilities.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service Private Pension Scheme Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non-contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities …and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.

Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles—and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally.

Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

At Circle Health Group, we believe healthcare should be personal, accessible and outstanding. As the UK’s largest private hospital group, with over 50 locations nationwide, Circle Health Group bring world-class consultants, cutting edge facilities, and care without the wait. Your health, your choice – we make it happen. We’re also passionate about out people. With private medical cover, flexible working hours, wellbeing support and career development opportunities, being just a few of the fantastic benefits on offer, we give our teams everything we need to thrive. Together, we’re shaping the future of healthcare