Clinical Laboratory Service Engineer

TN United Kingdom; West Midlands Combined Authority; On-site; GBP 49,000 - 60,000; Full time

Job summary

An established industry player seeks a Clinical Laboratory Service Engineer to support NHS laboratories in the West Midlands. This role involves installations, repairs, and preventative maintenance of IVD diagnostics equipment. The ideal candidate will have a strong engineering background and be motivated to deliver exceptional service. With a competitive salary, bonus opportunities, and comprehensive benefits, this position offers a chance to grow in a high-tech healthcare environment. If you're a quick learner with a passion for innovation, this opportunity is perfect for you.

Benefits

Car or £7200 allowance

Group Income Protection

Employee Assistance Programme

Pension

Life Assurance

Benefit Funding

Qualifications

• Must have an engineering qualification.
• Experience of high-value capital equipment is preferred.

Responsibilities

• Field Service Engineer role covering NHS sites.
• Troubleshooting and maintenance of laboratory equipment.

Skills

Engineering qualification

Electro-mechanical systems knowledge

Troubleshooting experience

Customer-facing engineering support

Knowledge of CRM

Education

Engineering qualification

Job description

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Clinical Laboratory Service Engineer, West Midlands

Client:

On Target Recruitment Ltd

Location:

West Midlands, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

1eb44d753a2d

Job Views:

13

Posted:

29.04.2025

Expiry Date:

13.06.2025

Job Description:

Reference OTRDG160524b. Products: Laboratory IVD Diagnostics Equipment. Customers: NHS Laboratories. Location: West Midlands. Package: £49,700 basic, fully competent, Bonus 12% of Salary, Car or £7200 allowance, Group Income Protection, Employee Assistance Programme, Pension, Life Assurance, Benefit Funding.

The Company:

• A market leading diagnostics company.
• Global business.
• A progressive, high-tech healthcare business.
• Invests in their staff.
• Offers career progression opportunities.

The Role of the Clinical Pathology Laboratory Service Engineer:

• Field Service Engineer and customer support role, covering 3 NHS sites across Shrewsbury and Telford areas.
• Attending to installations, breakdowns, repairs, and PPM.
• Troubleshooting and ownership of faults, routine housekeeping, and preventative maintenance across the sites’ portfolio.
• Covering the clinical chemistry portfolio.
• Full product and training provided.

Benefits of the Clinical Pathology Laboratory Service Engineer:

• £49,700 basic, fully competent.
• Bonus 12% of Salary.
• Car or £7200 allowance.
• Group Income Protection.
• Employee Assistance Programme.
• Pension, Life Assurance.
• Benefit Funding.

The Ideal Person for the Clinical Pathology Laboratory Service Engineer:

• Must have an engineering qualification.
• Ideally, you will have clinical pathology laboratory experience but not essential.
• An ambitious and motivated, qualified field service professional with experience of high-value capital equipment.
• Good electro-mechanical systems knowledge; training and development available.
• A logical, process-driven mindset and ability to manage personal time.
• Disciplined to deliver service support in line with KPIs.
• Quick learner with an innovative and continual improvement mindset.
• Experience of on-site customer-facing engineering support.
• Proven troubleshooting experience.
• Good knowledge of electronics, electro-mechanical systems, and IT.
• Knowledge of Customer Relationship Management.
• A valid driver’s license and indefinite rights to work in the UK are required.