Clinical Imaging Support Specialist - EMEA

Mirada Medical; United Kingdom; Hybride; GBP 30 000 - 40 000; Plein temps

Résumé du poste

A medical imaging software firm is seeking a Clinical Systems Support Specialist for a 12-month contract to cover maternity leave. This role involves supporting customers across the EMEA region with software deployments, troubleshooting issues, and assisting the Sales team with demos. Ideal candidates will have a background in clinical systems and excellent communication skills. This is an opportunity to work in a collaborative team at the forefront of medical technology, requiring flexibility and a customer-oriented approach.

Qualifications

• Excellent communication skills required for customer interactions.
• Ability to troubleshoot and document issues within a CRM.
• Flexible working hours are essential for supporting customers.

Responsabilités

• Act as the first contact for customer support requests.
• Provide support with user questions on software configuration.
• Schedule installations and training with customers.

Connaissances

Excellent written and verbal communication skills

Basic understanding of computer networking

Strong email and telephone business communication skills

Basic troubleshooting and problem solving abilities

Team player with a collaborative approach

Formation

Background in clinical systems, medical technology, medical imaging, or software support

Description du poste

A medical imaging software firm is seeking a Clinical Systems Support Specialist for a 12-month contract to cover maternity leave. This role involves supporting customers across the EMEA region with software deployments, troubleshooting issues, and assisting the Sales team with demos. Ideal candidates will have a background in clinical systems and excellent communication skills. This is an opportunity to work in a collaborative team at the forefront of medical technology, requiring flexibility and a customer-oriented approach.