Product Support Specialist - Healthcare Imaging

Hexarad; London; Sur place; GBP 35 000 - 50 000; Plein temps

Résumé du poste

A leading healthcare company in London is seeking a Product Support Specialist to join their dynamic product team. This role involves collaborating with product managers and customers, handling software demos, and troubleshooting to ensure optimal product value. Candidates should possess prior product support experience and have a customer-focused mindset. This is a full-time position offering a fast-paced work environment with opportunities for growth.

Qualifications

• 3-4 years in a product support or QA role within a product team.
• Genuine desire to help customers solve problems.
• Experience in a fast-paced environment.

Responsabilités

• Work closely with customers using our customer-facing software.
• Handle software demos/training and onboarding customers.
• Investigate bugs and do QA testing.

Connaissances

Product-centric mindset

Customer-facing experience

Communication skills

Technical acumen

Problem-solving skills

Attention to detail

Data analysis

Outils

OptiRad

ReportRad Hub

Description du poste

A leading healthcare company in London is seeking a Product Support Specialist to join their dynamic product team. This role involves collaborating with product managers and customers, handling software demos, and troubleshooting to ensure optimal product value. Candidates should possess prior product support experience and have a customer-focused mindset. This is a full-time position offering a fast-paced work environment with opportunities for growth.