Implementation Clinical Consulting Lead for North Europe

Philips Iberica SAU; Staveley; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

Philips Iberica SAU is hiring an Implementation Clinical Consulting Lead for North Europe. This role involves leading a team to provide clinical consultancy services for Radiology Informatics solutions, educating the team on products, and developing relationships with C-level customers. Candidates should possess over 7 years of experience in Radiology Informatics, have a Master’s degree or equivalent, and demonstrate excellent communication skills. A significant travel commitment (>80%) is expected for this position.

Qualifications

• 7+ years of work experience in clinical area of Radiology Informatics.
• Proven track record in effectively structuring problems and designing customer solutions.
• Ability to communicate persuasively to different customer audiences.

Responsibilities

• Lead the RI S&SD Implementation Clinical Consulting team of approx 20+ headcount.
• Educate and coach team in Radiology Informatics Solutions.
• Validate solution design to fit clinical requirements during presales phase.

Skills

Clinical Area Expertise

Communication Skills

Problem Structuring

Customer Relationship Management

Leadership Skills

Education

Masters degree in clinical area

Equivalent experience

Tools

Philips RI products

Job description

Job Title

Implementation Clinical Consulting Lead for North Europe

Job Description

In this role, you have the opportunity to:

Lead Radiology Informatics Service & Solution Delivery Implementation Clinical Consulting Team in North Europe (UKI and Nordics)

You are responsible for:

• Leading the RI S&SD Implementation Clinical Consulting team of approx 20+ headcount, providing clinical consultancy services for RI solutions within North Europe.
• Educating and coaching your team and sales resources in Radiology Informatics Solutions (vuePACS, vueRIS etc.) and driving methodology development within this area.
• Validate solution design to fit customers clinical requirements and needs during presales phase for complex implementations of Philips RI solutions within North Europe.
• Develop strategic working relationships and provide guidance to C-level customer leaders.
• Serving in a consultative role with the customer throughout sales, implementation & adoption to provide for a smooth, effective and successful implementation of Philips RI solutions.
• Support and advise the salesforce during customer acquisition.
• Ensure successful clinical and physician adoption of Philips RI solutions.
• Work on complex issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
• Implement strategic policies when selecting methods, techniques, evaluation criteria for obtaining results and enrolling those for North Europe.
• Provide clinical consultancy services to highly complex projects within North Europe on workflow analysis, identification of changes and adoption of solution design.
• Guide the customer in the testing of workarounds, clinical integration and new functionality of Philips solutions.
• Coaches and educates Clinical Consulting team Europe as well as customers in the use of complex situations for multiple solutions.
• Act as an active member of the Clinical Consulting Community Europe to share knowledge, experience and lessons learned.

You are part of:

Enterprise Informatics Radiology Informatics Service & Solution Delivery Implementation North Europe. You will report to the EI RI S&SD Implementation Leader and be part of an inspiring team that has the goal to strengthen and drive performance of EI RI SS&D Implementation within North Europe.

To succeed in this role, you should have the following skills and experience:

• 7+ years of work experience in clinical area of Radiology Informatics.
• Masters degree/qualification in clinical area, or equivalent experience.
• Proven track record in effectively structuring problems, designing solutions which the customer believes in and advocates.
• Ability to simplify and persuasively communicate to different customer audiences ranging from individual contributors to organizational leadership verbally and in writing, face to face, and from distance.
• Wide-ranging experience in Philips RI products.
• Proven ability to resolve complex issues in creative and effective ways.
• Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
• Excellent verbal and written communication skills. Fluent in English language.
• Willingness to travel >80%.