Implementation Clinical Consulting Lead for North Europe

Philips; United Kingdom; On-site; GBP 95,000 - 130,000; Full time

Job summary

Philips is seeking an Implementation Clinical Consulting Lead for North Europe to guide the RI S&SD clinical consulting team across the UK, Ireland, and Nordics. You will drive delivery, education, and adoption of Philips RI solutions and provide strategic guidance to customer executives.

Responsibilities include presales validation, customer collaboration, and ensuring physician adoption while coaching teams across Europe.

Qualifications

• 7+ years in radiology informatics clinical area.
• Master's degree or equivalent.
• Proven track record in structuring problems and designing customer-focused solutions.
• Excellent communication, written and verbal skills in English.
• Fluent in English and able to interact with senior management.
• Willingness to travel >80%.

Responsibilities

• Lead the RI S&SD Implementation Clinical Consulting team in North Europe (UKI and Nordics).
• Educate and coach your team and sales resources in Radiology Informatics solutions (vuePACS, vueRIS).
• Validate solution design to fit customers' clinical requirements during presales for complex implementations.
• Develop strategic relationships and provide guidance to C-level customer leaders.
• Serve as a consultative partner throughout sales, implementation and adoption.
• Support and advise the salesforce during customer acquisition.
• Ensure successful clinical and physician adoption of Philips RI solutions.
• Resolve complex issues requiring in-depth knowledge of organizational objectives.
• Provide clinical consultancy on workflow analysis and adoption of solution design.
• Guide customers in testing workarounds and new functionality of Philips solutions.
• Coach and educate Clinical Consulting teams Europe and customers.
• Active member of the Clinical Consulting Community Europe.

Skills

Radiology Informatics

Clinical leadership

Team coaching

Stakeholder communication

English fluency

Willingness to travel

Education

Master's degree in clinical field

Tools

vuePACS

vueRIS

Job description

Job Title

Implementation Clinical Consulting Lead for North Europe

Job Description

In this role, you have the opportunity to:

Lead Radiology Informatics Service & Solution Delivery Implementation Clinical Consulting Team in North Europe (UKI and Nordics)

You are responsible for:

• Leading the RI S&SD Implementation Clinical Consulting team of app. 20+ headcount, which is responsible for providing clinical consultancy services for RI solutions within North Europe.
• Educating and coaching your team and sales resources in Radiology Informatics Solutions (vuePACS, vueRIS etc.) and driving methodology development within this area.
• Validate solution design to fit customers clinical requirements and needs during presales phase for complex implementations of Philips RI solutions within North Europe
• Develop strategic working relationships and provide guidance to C-level customer leaders
• Serving in a consultative role with the customer throughout sales, implementation & adoption to provide for a smooth, effective and successful implementation of Philips RI solutions
• Supporting and advising the salesforce during customer acquisition
• Ensuring successful clinical and physician adoption of Philips RI solutions
• Working on complex issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
• Implementing strategic policies when selecting methods, techniques, evaluation criteria for obtaining results and enrollment of those for North Europe.
• Providing clinical consultancy services to highly complex projects within North Europe on workflow analysis, identification of changes and adoption of solution design
• Guiding the customer in the testing of workarounds, clinical integration and new functionality of Philips solutions
• Coaches and educates Clinical Consulting team Europe as well as customers in the use of complex situations for multiple solutions
• Active member of the Clinical Consulting Community Europe to share knowledge, experience and lessons learned

You are part of:

Enterprise Informatics Radiology Informatics Service & Solution Delivery Implementation North Europe. You will report to the EI RI S&SD Implementation Leader. You will be part of an inspiring team that has the goal to strengthen and drive performance of EI RI SS&D Implementation within North Europe.

To succeed in this role, you should have the following skills and experience:

• 7+ years of work experience in clinical area of Radiology Informatics
• Masters degree/qualification in clinical area, or equivalent experience.
• Proven track record in effectively structure problems, design solutions which the customer believes in and advocates.
• Ability to simply and persuasively communicate to different customer audiences ranging from individual contributors to organizational leadership verbally and in writing, face to face, and from distance
• Wide-ranging experience in Philips RI products,
• Proven ability to resolve complex issues in creative and effective ways.
• Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers
• Excellent verbal and written communication skills. Fluent in English language.
• Willingness to travel >80%

About Philips

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