Clinical Digital Educator

Central London Community Healthcare Nhs Trust; Greater London; On-site; GBP 38,000 - 54,000; Full time

Job summary

Central London Community Healthcare NHS Trust is seeking a Clinical Digital Educator to help CQC-registered care homes across London embrace digital solutions like UCP, London Shared Care Records, and RESTORE2 to improve care quality, safety and coordination.

You will train frontline staff, assess digital capability, and develop tailored improvement plans, acting as an education lead to embed digital practice and support continuous learning within the care home network.

Qualifications

• NMC/HCPC registered with current registration.
• Degree or diploma in a relevant clinical area.
• Postgraduate Certificate in Education and teaching qualification or willingness to obtain one.
• Experience delivering clinical and digital education in health or social care.
• Proven ability to coach staff, deliver training and manage workloads.
• Experience working with care homes and implementing change in that setting.
• Advanced IG knowledge and familiarity with RESTORE2 and related tools.
• Experience enabling use of digital tech like Remote Monitoring, UCP, London Shared Care Records.

Responsibilities

• Deliver clinical and digital education to staff across care homes.
• Support safe adoption and embedding of digital systems.
• Assess digital capability and develop improvement plans with stakeholders.

Skills

Teaching & facilitation

Formal presentations

Change management

Diary management

IG knowledge

Education

NMC/HCPC registration

Postgraduate Certificate in Education

Teaching qualification

Community health education experience

Tools

RESTORE2

Universal Care Plan

London Shared Care Records

NHSmail

DSPT

Remote Monitoring

Job description

Job summary

Are you passionate about using digital innovation to improve care and support frontline staff to deliver the best possible outcomes? As a Clinical Digital Educator (CDE), you will play a key role in helping CQC-registered care homes across South West London embrace and embed digital solutions that enhance the quality, safety and coordination of care for residents.
Working closely with care home staff, managers, digital champions, health and social care colleagues, and wider system partners, you will help build confidence, competence and digital maturity within care homes. Acting as a local digital education lead and advocate, you will support the successful integration of digital approaches into everyday practice and contribute to a culture of continuous learning and improvement.
You will deliver clinical and digital training on a range of health-related technologies and tools, including Remote Monitoring, Universal Care Plan, London Shared Care Record, eRed Bag, Digital Social Care Records, NHSmail, the Data Security and Protection Toolkit (DSPT), RESTORE2 and other agreed digital solutions.
The role includes supporting care staff to achieve and maintain the clinical competencies required to use assessment, escalation and communication tools safely and effectively in practice.

Main duties of the job

• As part of the wider South West London digital enablement programme, you will help drive the adoption of technology that supports integrated working, strengthens care pathways and contributes to safe, coordinated and person-centred care for care home residents.
• Deliver practical clinical and digital education, coaching, and implementation support to staff across CQC-registered care homes.
• Support the safe adoption, effective use, and long‑term embedding of digital systems, including remote monitoring, Universal Care Plan, London Shared Care Record, eRed Bag, NHSmail, Digital Social Care Records, and RESTORE2.
• Assess the digital capability and support needs of individual care homes, and work collaboratively with stakeholders to develop, implement, and review tailored improvement plans.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Education/Qualification

Essential

• Registered Nurse with current NMC registration or Registered Health Care Professional with current HCPC registration
• Degree/Diploma level Education in relevant area
• Mentoring or coaching qualification
• Post Graduate Certificate in Education
• Teaching Qualification or willingness to work towards one
• Experience at working in a community health settings
• Significant clinical experience
• Recent evidence of continuing personal and professional development
• Experience of teaching and facilitation of clinical skills and digital skills in healthcare and/or social care settings
• Experience of giving formal presentations
• Experience providing Clinical Support
• Experience of working with Care Homes and establishing trusted relationships
• Experience of working in a care home setting to implement change
• Evidence of change management skills
• Proven workload and diary management
• Knowledge of the care home landscape and how to implement change in it.
• Advanced IG knowledge
• Knowledge of the NEWS2 and RESTORE2 systems
• Experience supporting staff to use digital technology such as Remote Monitoring, UCP, London Shared Care Records

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration.