Clinical Contracts Coordinator

The Methodist Church in Britain; Bournemouth; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

NHS Pension Scheme with life insurance

Free parking at most sites

Cycle to work scheme

Refer a Friend scheme

Summer and Christmas parties

Competitive salary

Friendly and supportive working enviro

Continuous CPD

Job summary

Shore Medical PCN in Bournemouth is seeking an administrative post to coordinate patient recalls for long-term condition reviews, vaccinations, and cervical screening. You will run clinical system reports to identify due or overdue recalls and contact patients to arrange appointments.

Part-time hours run Tuesday to Friday mornings from November 2026, with a five-month fixed-term contract. Previous administrative experience, preferably in healthcare, is required.

Qualifications

• Previous experience in an administrative role.
• Previous administrative experience within a healthcare or primary care setting.

Responsibilities

• Coordinate patient recalls for long-term condition reviews, childhood immunisations and cervical screening.
• Run and monitor clinical system reports to identify patients due, overdue or approaching review, vaccination or screening dates.
• Invite eligible patients at the right intervals in line with national guidance, QOF and practice protocols.
• Contact patients, parents or carers by phone, text, letter or other approved methods to arrange appointments and maximise uptake.
• Monitor childhood vaccination schedules so children are called in at the correct ages and intervals.
• Follow up children who have missed vaccinations and cervical screening non-responders.
• Maintain tracking systems for invitations, bookings, non-attendance, completed reviews, vaccinations and smear appointments.
• Review missing, incomplete or outstanding patient reports so no eligible patients are omitted from recall programmes.
• Identify and elevate gaps, trends and missed clinical opportunities.
• Work with GPs, nurses, HCAs, practice management and administrative teams to support safe and effective recall systems.

Skills

Administrative experience

Healthcare context

Job description

This five-month fixed-term post with Shore Medical PCN coordinates recalls across the partnership for long-term condition reviews, childhood immunisations and cervical screening. The work centres on identifying patients who are due or overdue, contacting them to book appointments, and tracking uptake and non-response. Part-time hours run Tuesday to Friday mornings, from November 2026, and the post needs previous administrative experience.

What the job involves

• Coordinate patient recalls for long-term condition reviews, childhood immunisations and cervical screening
• Run and monitor clinical system reports to identify patients due, overdue or approaching review, vaccination or screening dates
• Invite eligible patients at the right intervals in line with national guidance, QOF and practice protocols
• Contact patients, parents or carers by phone, text, letter or other approved methods to arrange appointments and maximise uptake
• Monitor childhood vaccination schedules so children are called in at the correct ages and intervals
• Follow up children who have missed vaccinations and cervical screening non-responders
• Maintain tracking systems for invitations, bookings, non-attendance, completed reviews, vaccinations and smear appointments
• Review missing, incomplete or outstanding patient reports so no eligible patients are omitted from recall programmes
• Identify and elevate gaps, trends and missed clinical opportunities
• Work with GPs, nurses, HCAs, practice management and administrative teams to support safe and effective recall systems

Experience

• Previous experience in an administrative role

Nice to have

• Previous administrative experience within a healthcare or primary care setting

What’s offered

• Competitive salary
• Friendly and supportive working environment
• Continuous CPD
• NHS Pension Scheme with life insurance
• Free parking at most sites
• Cycle to work scheme
• Refer a Friend scheme
• Summer and Christmas parties