Clinical Advisor

The Methodist Church in Britain; Macclesfield; Remote; GBP 35,000 - 52,000; Full time

Benefits offered by this job

NHS Pension Scheme

33 days annual leave pro rata

Enhanced family leave policies

Wellbeing support

Employee Assistance Programme and occ.

Professional development and clinical/

Job summary

IC24 is recruiting a Clinical Advisor to deliver NHS 111 telephone triage on a remote basis as part of its out-of-hours urgent care service. The post involves assessing callers by phone, using NHS Pathways and clinical judgement to provide safe advice and direct patients to appropriate services.

Shifts cover a 24/7 rota; hybrid working may follow after six months in post. Applicants must be Registered Adult Nurses or Paramedics with at least two years post-registration experience, and NHS

Qualifications

• Registered Adult Nurse or Paramedic with current registration in the UK.
• NHS Pathways trained, or commit to eight weeks of full-time training.

Responsibilities

• Assess patients by phone for physical health conditions, injuries, mental health concerns and safeguarding issues using NHS Pathways and clinical judgement.
• Give evidence-based self-care advice, safety-netting and onward referrals.
• Assess risk and make timely, informed clinical decisions within scope of practice.
• Manage complex, sensitive and emotionally challenging conversations.
• Give clinical guidance to Health Advisors on escalated or complex calls.
• Work with colleagues across the wider urgent care system to support patient pathways and continuity of care.
• Keep clinical knowledge current through training, supervision, competency assessments and CPD.
• Recognise safeguarding concerns and contribute to service improvements.

Skills

Assessment skills

Communication

Clinical decision-making

Teamwork

Tech literacy

Education

NMC registered nurse

Paramedic registration

Tools

NHS Pathways

Clinical systems

Job description

IC24 is recruiting a Clinical Advisor to deliver NHS 111 telephone triage, a remote role within its out-of-hours urgent care service. The post centres on assessing callers by phone, using NHS Pathways and clinical judgement, to give safe advice and send each patient to the right service. Shifts run across a 24/7 rota, with evenings, nights and weekends busiest, and hybrid working may follow six months in post. Registered Adult Nurses and Paramedics with two years' recent post-registration experience are sought.

What the job involves

• Assess patients by phone for physical health conditions, injuries, mental health concerns and safeguarding issues, using NHS Pathways and clinical judgement
• Give evidence-based self-care advice, safety-netting and onward referrals
• Assess risk and make timely, informed clinical decisions within scope of practice
• Manage complex, sensitive and emotionally challenging conversations
• Give clinical guidance to Health Advisors on escalated or complex calls
• Work with colleagues across the wider urgent care system to support patient pathways and continuity of care
• Keep clinical knowledge current through training, supervision, competency assessments and CPD
• Recognise safeguarding concerns and contribute to service improvements

Qualifications

• Registered Adult Nurse or Paramedic
• NHS Pathways trained, or commit to eight weeks of full-time training

Experience

• At least two years' recent post-registration experience in primary care, urgent care or emergency care
• Three months of satisfactory audit results for existing Pathways-trained clinicians

Skills & knowledge

• Excellent assessment, communication and clinical decision-making skills
• Calm and confident managing complex or emotionally challenging situationsBalances empathy with sound clinical judgement
• Works independently and contributes within a multidisciplinary team
• Confident using technology and multiple clinical systems

Checks & eligibility

• Proof of eligibility to work in the UK
• Three years of satisfactory references
• Enhanced DBS check with Barred Lists

Other

• Flexible across a 24/7 rota, including evenings, weekends and bank holidays
• Commitment to continuous professional development and clinical excellence

Nice to have

• Previous telephone triage or NHS Pathways experience

What’s offered

• NHS Pension Scheme
• 33 days annual leave per annum pro rata
• Enhanced family leave policies
• Wellbeing support, Employee Assistance Programme and occupational health
• Professional development, comprehensive induction and clinical supervision
• Reward and discount schemes and Blue Light Card eligibility
• Enhanced pay for Saturdays, Sundays and bank holidays
• Possible hybrid working after six months in post