Clinical Administrator ( Part Time )

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Clinical Administrator to provide exceptional administrative support in a dynamic healthcare environment. This part-time role involves managing patient inquiries, coordinating communications, and ensuring the smooth operation of reception services. The ideal candidate will possess strong organizational skills and a commitment to delivering outstanding customer service. Join a forward-thinking team dedicated to enhancing patient experiences and supporting healthcare professionals in their mission. If you thrive in a fast-paced environment and are passionate about making a difference, this opportunity is perfect for you.

Qualifications

• Experience in administrative roles with a focus on customer service.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Provide reception and administrative support to patients and colleagues.
• Manage inquiries and communications efficiently.
• Ensure compliance with health and safety regulations.

Skills

Administrative Support

Customer Service

Communication Skills

Time Management

Tools

Microsoft Outlook

Job description

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Clinical Administrator (Part Time), London

Client: Schoen Clinic

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: ea5958b73d87

Job Views: 4

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

The Clinical Administrator at Schoen Clinic York will provide an efficient, effective, and professional reception and administrative support service to patients and colleagues.

Principal Duties

• Meeting and greeting patients, visitors, consultants, and colleagues at reception, acting as the main point of contact for inquiries.
• Sorting all incoming post and deliveries; managing outgoing post.
• Managing the “Enquiries” inbox by responding to and/or redirecting messages as appropriate.
• Taking telephone calls, directing queries to relevant personnel, and taking/distributing messages.
• Taking minutes for meetings with the Hospital Director, Lead Nurse, Quality Manager, and Ops Manager, and emailing agendas to relevant parties.
• Managing meeting room bookings via Outlook, approving bookings, and notifying of clashes to ensure efficiency.
• Liaising with IT support to set up new starters on IT systems.
• Administering and distributing petty cash to patients and reconciling receipts.
• Maintaining neat and tidy reception and waiting areas.
• Restocking informational leaflets and updating reception notice boards.
• Monitoring and ordering stationery and medical supplies.
• Complying with Health and Safety, fire safety regulations, and promoting a safe working environment.
• Performing any other duties reasonably assigned by the line manager.

Due to high application volume, Schoen Clinic reserves the right to close roles early if a suitable candidate is found. The role may evolve over time with regular reviews and updates in consultation with the post holder.