Clinical Administrator

North Cheshire and Mersey NHS Foundation Trust; Warrington; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Job summary

North Cheshire and Mersey NHS Foundation Trust seeks an energetic admin professional to support the Community Equipment Store Team in Warrington. You will be the first point of contact for clinical staff and the public, handling inquiries and coordinating equipment deliveries using the Elms system.

The role involves providing essential clerical support, prioritising workloads in a busy environment and ensuring timely delivery planning across Halton, St Helens and Warrington communities.

Qualifications

• Administrative and clerical tasks for the Community Equipment Store Team.
• First point of contact for clinical staff and members of the public.
• Ability to handle inquiries and troubleshoot basic issues by phone.
• Ability to plan and schedule deliveries using Elms database.

Responsibilities

• Provide administrative and clerical support for the Community Equipment Store Team.
• Be the first point of contact for the Community Equipment Stores for clinical staff and members of the public.
• Resolve initial troubleshooting problems for Community Equipment to patients over the telephone.
• Plan and schedule deliveries of equipment using the Elms database management system.

Job description

We are looking for bright and friendly skilled workers with passion and vision. Are you a motivated, enthusiastic and energetic person that we are looking for? An exciting opportunity has arisen to join the busy Community Equipment Service Administration Team, you will be the first point of contact for all enquiries for Community Equipment in Halton, St Helens and Warrington. The service provides vital equipment to support independent living and to help facilitate end of life care in the local community.Main duties of the job To provide administrative and clerical support for the Community Equipment Store Team To be the first point of contact for the Community Equipment Stores for both clinical staff and members of the public. To resolve initial troubleshooting problems for Community Equipment to patients over the telephone. To be able to plan and schedule deliveries of equipment using the bespoke Elms database management system. To have an understanding of Community Equipment and its uses. To be able to prioritise your workload in a fast-paced environment
Flexible working will be considered for all roles. North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region. Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities. Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation. Our mission We will be exceptional for our patients, our communities and each other Our vision We will be a great organisation providing excellent healthcare and opportunities to work and learn Our values

• Kind: We are caring, supportive and respectful to everyone
• Open: We are honest, transparent and open to new ways of working
• Fair: We listen, value our differences and are inclusive to all
• One team: We work well together and with our communities