Clinical Administrator

Portfolio Group (Canada); Manchester, Nottingham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Private medical insurance after 5 yeaR

Pension plan

Life Insurance

Cycle to work

Employee Assistance Programme

Job summary

Portfolio Group is exclusive representing a trusted health and wellbeing network in search of a Clinical Administrator to support triage of Occupational Health referrals, review documents, and ensure reports meet required standards. This role operates within a busy OH environment, aiding clinicians and clients alike.

You will manage appointments, maintain confidentiality, handle calls and general enquiries, and liaise with employers, employees and OH practitioners to assist with administrative

Qualifications

• Proven experience in working towards KPIs.
• Excellent written and communication skills, with ability to work as part of a busy team. Excellent organisational skills and ability to prioritise work and meet deadlines.
• Able to demonstrate a high level of accuracy and attention to detail.

Responsibilities

• Scheduling OH appointments and completing diary management.
• Maintain confidentiality and discretion when dealing with Occupational Health enquiries, or sensitive information obtained as part of the role.
• Answering telephone calls and dealing with general departmental enquiries.
• Liaise with employers, employees and Occupational Health practitioners and assist with their administrative queries.

Skills

Scheduling

Diary management

Confidentiality

Communication

Organisational

Attention to detail

KPI driven

Job description

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Clinical Administator to their team.

This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times ‘Best Places to Work’ organisation.

The Role

You will triage Occupational Health referrals and reports. You will be responsible for reviewing referral documents to determine if an OHA or OHP would be best suited to conduct the assessment. You will be reviewing OH reports to ensure they are fit for purpose and have been completed to the standard expected.

Day to Day Responsibilitie

• Scheduling OH appointments and completing diary management.
• To maintain confidentiality and discretion when dealing with any Occupational Health enquiries, or sensitive information obtained as part of the role.
• Answering telephone calls and dealing with general departmental enquiries.
• To liaise with employers, employees and Occupational Health practitioners and assist with their administrative queries.

What you Bring to the Team?

• Proven experience in working towards KPIs
• Excellent written and communication skills, with ability to work as part of a busy team Excellent organisational skills and ability to prioritise work and meet deadlines
• Able to demonstrate a high level of accuracy and attention to detail

Benefits

• 25 days’ holiday, plus bank holidays
• Day off on your birthday
• Cash plan for you (and your children, if any)
• Holidays increase after 2-and 5- years’ service
• Contractual sick pay
• Private medical insurance after 5 years’ service
• Pension Plan and Life Insurance
• Pension plan contributions increase after 5- and 7-years’ service
• Holiday season bonus after 3 years’ service
• Profit share scheme
• Season ticket loan scheme
• Cycle to work scheme
• Access to Employee Assistance Programme
• Company incentives, access to discount schemes
• Social sessions on the last Friday of the month with free food and drink – we call this Fab Friday!
• Free 24/7 onsite gym

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