Clinical Admin Officer – Clinic Reception & Patient Support

Maidstone and Tunbridge Wells NHS Trust; Maidstone; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

27 days leave + public/bank holidays (

Job summary

Maidstone and Tunbridge Wells NHS Trust is seeking an Admin Officer to join the Sexual Health Team at Maidstone Hospital on a 12‑month maternity cover. You will deliver positive customer service to patients and visitors, handle queries and assist patients in accessing services, while supporting a busy clinic reception.

The role requires excellent communication, listening and computer skills, plus a respectful, confidential approach to patient information.

Qualifications

• Excellent communication and listening skills.
• Ability to handle highly confidential information.
• DBS check required (Standard level; enhanced level for certain roles).

Responsibilities

• Provide a reception service for the Sexual Health Clinic at Maidstone Hospital.
• Deal with patient queries and support patients to access services.
• Cover reception and administration duties to ensure smooth operation.

Skills

Customer service

Reception duties

Communication skills

Computer skills

Confidentiality

Job description

Maidstone and Tunbridge Wells NHS Trust is seeking an Admin Officer to join the Sexual Health Team at Maidstone Hospital on a 12‑month maternity cover. You will deliver positive customer service to patients and visitors, handle queries and assist patients in accessing services, while supporting a busy clinic reception.

The role requires excellent communication, listening and computer skills, plus a respectful, confidential approach to patient information.