Clinic & Team Administration Coordinator

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking an experienced administrator to join the Disability Intensive Care Enhanced (DICE) Team. The role provides a fully comprehensive administration service in a fast-paced environment, requiring calm, proactive multi-tasking and meticulous attention to detail.

Responsibilities include word processing, diary management for clinicians/managers, organising clinics and meetings, minutes transcription, audio transcription, data entry

Responsibilities

• Word processing of correspondence, reports and summaries for the team.
• Undertake diary management for DICE clinicians/managers.
• Organise clinics and appointments using brought-forward systems to manage work.
• Organise team meetings, take, transcribe and distribute minutes accordingly.
• Audio transcription of letters/reports.
• Deal with staff and patient requests that may be part of office function as and when required, and in accordance with Trust procedures.
• Inputting and updating patient information on computerised information systems, creating patient notes where necessary and according to policy.
• Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested.
• Undertake training of new staff as directed by Line Manager and provide cover as directed by Line Manager for other members of the team.

Job description

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking an experienced administrator to join the Disability Intensive Care Enhanced (DICE) Team. The role provides a fully comprehensive administration service in a fast-paced environment, requiring calm, proactive multi-tasking and meticulous attention to detail.

Responsibilities include word processing, diary management for clinicians/managers, organising clinics and meetings, minutes transcription, audio transcription, data entry