Mental Health Crisis Admin & Coordination Specialist

Cardiff and Vale University Health Board; Thrupp; On-site; GBP 22,000 - 28,000; Full time

Job summary

Cardiff and Vale University Health Board is seeking a dedicated Full Time Team Administrator to support the Stroud Crisis Team within the Inpatient Mental Health and Urgent Care services at Weavers Croft, Stroud. The role covers comprehensive secretarial duties, diary management, minute taking, referrals processing and data entry.

You will work with RiO, E-Roster, ESR and Centros Integra; training will be provided. A can‑do attitude and confidentiality are essential in a busy NHS setting.

Qualifications

• OCR / RSA Level 3 or Equivalent.
• Literacy and numeracy skills.
• Secretarial experience, NHS exposure.
• MS Office proficiency (Word, Excel, PowerPoint, Outlook).
• Experience with multi‑media tech.
• Data input and retrieval experience.
• Ability to plan, organise and take minutes.
• Strong written and verbal communication, sensitive issues.
• Experience in Mental Health settings preferred.
• Audio typing skills.

Responsibilities

• Provide full administration and secretarial support to the Stroud Crisis Team.
• Take minutes at team meetings and process referrals.
• Manage day-to-day diary and arrange meetings.
• Draft replies and handle correspondence for the Team.
• Input data into RiO and other systems; support auditing and monitoring tasks.

Skills

Typing

Data entry

Microsoft Office

Diary management

Minute taking

Communication skills

Confidentiality

NHS experience

Education

OCR / RSA Level 3 or Equivalent

Tools

RiO

E-Roster

ESR

Centros Integra

Microsoft Office Suite

Job description

Cardiff and Vale University Health Board is seeking a dedicated Full Time Team Administrator to support the Stroud Crisis Team within the Inpatient Mental Health and Urgent Care services at Weavers Croft, Stroud. The role covers comprehensive secretarial duties, diary management, minute taking, referrals processing and data entry.

You will work with RiO, E-Roster, ESR and Centros Integra; training will be provided. A can‑do attitude and confidentiality are essential in a busy NHS setting.