Clinic Receptionist

UK Vein Care; Birmingham; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a friendly and organized Clinic Receptionist to enhance patient experiences in Birmingham. This role involves welcoming patients, managing appointments, and ensuring a smooth clinic operation. Join a dedicated team committed to providing high-quality care in a supportive environment. With opportunities for growth within a rapidly expanding healthcare group, this position is perfect for someone passionate about making a difference in patient care. If you thrive in a dynamic setting and enjoy working with people, this is the role for you.

Benefits

Supportive Medical Team

Opportunities for Growth

Training Provided

Qualifications

• Reliable, punctual, and trustworthy with a focus on patient care.
• Highly organized and able to manage multiple tasks efficiently.

Responsibilities

• Welcoming and checking in patients with warmth and professionalism.
• Booking and rebooking appointments efficiently.
• Collaborating with nurses and surgeons for seamless care.

Skills

Customer Service

Organizational Skills

Communication Skills

Teamwork

Education

High School Diploma

Job description

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At UK Vein Care, we specialise in the diagnosis and treatment of varicose veins. With six clinics across the UK—and more opening soon—we’re committed to making expert care accessible, personal, and professional. Our clinics offer patients a calm, high-quality environment supported by experienced vascular specialists and a dedicated team.

We’re proud to be part of the Nordic Health Group, one of Europe’s leading healthcare providers with 50+ specialist clinics across Denmark, Norway, Sweden, the Netherlands, and the UK. Together, we’re building the future of healthcare—one patient at a time.

The Role

We’re looking for a friendly, organised, and dependable Clinic Receptionist to join our team in the West Midlands. You'll be the first face our patients see—setting the tone for a welcoming, supportive experience. You’ll also play a key role in keeping our clinics running smoothly behind the scenes.

What You'll Be Doing

• Welcoming and checking in patients with warmth and professionalism
• Acting as a chaperone during consultations when needed
• Booking and rebooking appointments efficiently
• Encouraging and collecting patient reviews
• Keeping the clinic clean, tidy, and well-organised
• Collaborating with nurses, surgeons, and HQ to ensure seamless care
• Supporting a consistently high level of patient satisfaction

Who You Are

• Reliable, punctual, and trustworthy
• Highly organised and able to manage multiple priorities
• Personable and service-focused with a calm, professional approach
• Committed to creating excellent patient experiences
• A team player who also works well independently
• Previous experience in a medical or clinical setting is a bonus—but not essential. Full training is provided!

Why Join Us?

• Be part of a growing healthcare company making a real impact
• Work with a supportive, experienced medical team
• Opportunities to grow with a fast-expanding European healthcare group
• A meaningful role where your contribution truly matters

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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