Host

TN United Kingdom; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is looking for enthusiastic individuals to join their vibrant host team. This role offers a chance to be part of a dynamic environment where great service is celebrated. With both full-time and part-time opportunities available, candidates will receive comprehensive training, making it an ideal position for those passionate about hospitality. Enjoy unique perks like discounts at venues, mental health support, and exciting workshops. Join a company that values fun, authenticity, and positivity, and help create memorable experiences for guests.

Benefits

50% off at all Mission Mars Venues

Loyalty bonus scheme

Invitations to parties and events

24/7 mental health support

Training and development courses

Annual workshops at exciting locations

Trips to partners for knowledge enhancement

Qualifications

• Passion for hospitality and delivering excellent service.
• Ability to make guests feel welcome and at home.

Responsibilities

• Join the host team and deliver world-class service.
• Ensure guests have a memorable experience.

Skills

Hospitality

Customer Service

Organizational Skills

Computer Literacy

Experience with ResDiary

Job description

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We are looking for hardworking, talented, and enthusiastic individuals to join our host team here at Albert’s Schloss!

We’re seeking superstar Hosts who are passionate about hospitality and delivering world-class service to our guests. Full-time and part-time positions are available. Experience is advantageous but not essential, as full training will be provided.

Who we need

• Someone with a love for great hospitality
• A genuine desire to go above and beyond to make our guests feel at home and welcome
• Organized & computer literate
• Experience with ResDiary would be helpful but is not essential

Who we are

Albert’s Schloss is part of the Mission Mars Group, operating Albert’s Schenke, Rudy’s Pizza, and Albert Hall.

Our Bavarian bier hall and alpine-inspired restaurant is a retreat from the modern world, inviting guests to discover new things, celebrate, and revel in the wonder of our Schloss. Influenced by travels across Alpine Europe, expect roaring fires, tankards of Europe’s finest bier, Bavarian-inspired dishes from our Cook Haus and bakery, and seven nights of showtime.

We have been rated as an ‘Outstanding’ place to work for the last three years by Best Companies. We invest in and develop our people while staying true to our values of Fun, Authenticity, Positivity, Initiative, and Neighbourliness.

For more information about us, visit -

Rewards for your hard work

• 50% off at all Mission Mars Venues for you and friends
• Dreams Machine – share your dreams and stand a chance to win money to make them happen!
• Loyalty bonus scheme
• Invitations to big parties including Christmas awards, summer BBQ, and football tournaments
• 24/7 access to free, confidential mental health and well-being support
• Training and development with over 38 courses for various roles and levels
• Annual workshops at exciting (secret) locations
• Trips to UK and overseas partners to enhance knowledge and for fun
• An independent culture where your ideas matter

Next steps

If successful, you will be contacted within 7-14 days. Good luck!