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Clinic Host (Receptionist)

Every Tail Vets

London

On-site

GBP 22,000 - 28,000

Full time

5 days ago
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Job summary

Every Tail Vets, a new veterinary clinic in East London, seeks a skilled Clinic Host to enhance client experiences. Responsibilities include managing appointments, client interactions, and using technology to streamline tasks in a supportive environment. This full-time role offers opportunities for professional growth in a modern practice that values innovation without corporate constraints.

Benefits

Training and development support
Innovative AI-powered tools
Supportive, team-oriented culture

Qualifications

  • Proven experience in a customer-facing or reception role, preferably in a service-focused environment.
  • Comfortable around animals, with a genuine passion for pet welfare.
  • Excellent communication skills and a proactive attitude.

Responsibilities

  • Welcome clients and their pets, managing a friendly front-desk experience.
  • Coordinate appointments and maintain accurate client data according to GDPR.
  • Create content for social media accounts.

Skills

Customer Service
Communication
Tech-savvy
Creative Social Media Skills

Job description

1 day ago Be among the first 25 applicants

Clinic Host – New Modern Veterinary Clinic | East London

Every Tail Vets, a new modern veterinary clinic in East Village, Stratford, is looking for an experienced clinic host to join our supportive and ambitious team.

  • Welcome clients and their pets, ensuring a friendly and efficient front-desk experience
  • Manage appointment scheduling, client inquiries, payment and insurance processing
  • Coordinate seamlessly with veterinary team to maintain a smooth workflow
  • Maintain a calm, clean, stress-free reception area, upholding the clinic’s welcoming atmosphere
  • Use modern tech tools to streamline administrative tasks and ensure accurate record-keeping
  • Maintain client data in compliance with GDPR and confidentiality requirements
  • Create content for our social media accounts
  • Proven experience in a customer-facing or reception role, preferably within a service-focused environment
  • Comfortable around animals, with a genuine passion for pet welfare
  • Excellent communication, friendly, proactive attitude, able to handle a fast-paced clinic setting
  • Tech-savvy approach to using scheduling and record-keeping software
  • Creative flair for social media content creation is highly desirable
  • Competitive salary package
  • Beautiful, fully equipped clinic designed for a stress-free and efficient workflow
  • Independent, family-owned clinic offering a supportive, team-oriented culture
  • AI-powered tools and streamlined processes to reduce manual admin
  • Training and development support to enhance both customer service and social media skills
  • Opportunity to grow and develop professionally within the practice

About Every Tail Vets

At Every Tail Vets, we're dedicated to making veterinary care accessible, modern, and stress-free. As an independent, family-owned practice, we prioritize quality care and innovation without corporate constraints.

  • Just a 3-minute walk from Stratford International DLR.
  • Modern, beautifully designed clinic.
  • Fully equipped: X-rays, ultrasound, in-house lab, and modern surgical theatre.
  • Your initiative is valued and encouraged.
  • Supported by experienced senior veterinary advisors.
  • Dedicated investment in your professional growth.

Tech & AI to Simplify Your Day

  • AI-powered tools including automated note-taking and prescription writing.
  • In-house tech team ready to implement your workflow automation ideas.

If you're excited to work in an innovative, caring environment, we'd love to hear from you!

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Design, Art/Creative, and Information Technology
  • Industries
    Veterinary Services

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