Clinic Booking Administrator (Homebased)

Health Partners Group; United Kingdom; À distance; GBP 22 000 - 27 000; Plein temps

Résumé du poste

Health Partners is seeking a Clinic Booking Administrator to organise monthly on-site vaccination clinics across the UK. You will coordinate room bookings, clinician attendance, and third-party coverage while maintaining clear communication with site leads and the wider healthcare team.

Excellent organisational skills, attention to detail, and proficiency with Outlook and Excel are essential. You will manage appointments, schedules, and documentation, ensuring smooth operations and proactive

Qualifications

• Excellent communication and organisational abilities.
• Experience in customer service, scheduling, or healthcare administration.
• Ability to coordinate with clinicians, third-party providers, and site contacts.

Responsabilités

• Liaise with sites to organise room reservations and confirm bookings.
• Coordinate with clinicians attending the clinics.
• Communicate with third-party providers to arrange site coverage.
• Work with on-site lead contacts to ensure smooth operations.
• Follow the Clinic Booking Administrator guide and checklists.
• Organise clinic dates and detailed schedules.
• Book vaccination appointments and manage times.
• Order and manage vaccination supplies.
• Complete attendance reports and maintain records.
• Order blood kits for sites as needed.
• Reschedule or cancel clinics with minimal disruption.
• Fill cancelled appointments from reserves list.
• Collaborate with the healthcare team to address challenges.

Connaissances

Communication

Organisation

Attention to detail

Outlook

Excel

Customer service

Scheduling

Healthcare admin

Outils

Outlook

Excel

Microsoft Office

Description du poste

At Health Partners, we pride ourselves on being one of the UK's leading providers of occupational health and wellbeing solutions. We partner with organisations across diverse industries, helping them to support the physical and mental health of their employees.

REF JOB: JOB7331

Role Outline

As a Clinic Booking Administrator, you will play a key role in supporting our clinical teams by organising and managing monthly on-site vaccination clinics. Your responsibilities will include ensuring that clinic schedules are uniform, well-organised, and run smoothly, while maintaining clear communication with all stakeholders involved.

This role requires exceptional organisation, attention to detail, and communication skills to coordinate with clinicians, third-party providers, on-site contacts, and the wider healthcare team. You will ensure that all appointments and clinic schedules are arranged efficiently, and any issues or changes are managed proactively.

What you’ll be doing

• Liaising directly with sites to organise and confirm room reservations.
• Coordinating with clinicians attending the clinics.
• Communicating with third-party providers to arrange site coverage.
• Collaborating with on-site lead contacts to ensure smooth operations.
• Following the Clinic Booking Administrator step-by-step guide and checklists.
• Organising clinic dates and creating detailed clinic schedules.
• Booking vaccination appointments and managing appointment times.
• Ordering and managing vaccination supplies.
• Completing attendance reports and maintaining accurate records.
• Ordering blood kits for sites as needed.
• Rescheduling or cancelling clinics where required, ensuring minimal disruption.
• Filling cancelled appointments with employees on the reserves list.
• Working closely with the wider healthcare team to address any challenges and ensure seamless coordination.

What we are looking for

We're looking for a proactive and organised individual with excellent communication skills, both verbal and written. You should have strong organisational abilities, with the capacity to prioritise tasks effectively and manage multiple responsibilities in a fast-paced environment.

Good IT skills are essential, including experience with Outlook and Excel. Previous experience in customer service, scheduling, or healthcare administration would be highly advantageous.

You should be a team player with a collaborative mindset, capable of working closely with colleagues to achieve shared goals while also being confident in taking ownership of your own responsibilities. Attention to detail, problem-solving skills, and the ability to adapt to changing circumstances are key to success in this role.

If you thrive in a dynamic environment and are passionate about supporting healthcare services, we’d love to hear from you.

Location

Home based within the UK

Hours

37.5 hours per week, Monday to Friday between 8am and 6pm

Salary

£24,784.50 per annum

About Health Partners

Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UK's leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier, happier, and more productive lives.

With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach. Our multidisciplinary team of healthcare professionals, including occupational health advisors, physicians, physiotherapists, and counsellors, delivers tailored, evidence‑based solutions designed to meet the unique needs of our clients and their workforce.

We pride ourselves on fostering long-term partnerships built on trust, professionalism, and results. Whether it's through workplace health assessments, proactive wellbeing initiatives, or mental health support, Health Partners is dedicated to making a real difference.

At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth, ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners, you’ll become part of a dynamic team that’s passionate about driving positive change in the workplace and beyond.

If you're ready to make a meaningful impact in the field of health and wellbeing, we'd love to hear from you. Together, we can build healthier futures.

Diversity & Inclusion Statement

Health Partners are a proud member of the Disability Confident employer scheme

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We're happy to discuss flexible working arrangements for this role, should this be a requirement for you.

We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome applications from all backgrounds.

Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone - regardless of difference.