Client Training & Services Specialist

Trimble; Leeds; On-site; GBP 26,000 - 36,000; Full time

Job summary

Trimble is seeking a Client Services Administrator to optimise client satisfaction and training scheduling from our UK offices. You will coordinate training sessions, handle client inquiries, and share client insights with internal teams to sustain a high level of service.

You’ll collaborate with support, training, and sales teams, ensuring timely responses and accurate Salesforce documentation. A proactive administration professional with strong organisational and communication skills will

Qualifications

• 2+ years in a fast-paced administrative role.
• Strong organisational skills to manage multiple training calendars.
• Confident demeanour and enjoyment in customer contact.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate, plan, and schedule client training sessions.
• Document and share client information with internal teams.
• Respond to training enquiries via phone or email in a timely manner.
• Record all customer communication in Salesforce and monitor progress.

Skills

2+ years experience

Organisational skills

Customer contact

Verbal and written communication

Tools

Salesforce

Job description

Trimble is seeking a Client Services Administrator to optimise client satisfaction and training scheduling from our UK offices. You will coordinate training sessions, handle client inquiries, and share client insights with internal teams to sustain a high level of service.

You’ll collaborate with support, training, and sales teams, ensuring timely responses and accurate Salesforce documentation. A proactive administration professional with strong organisational and communication skills will