Client Support & Operations Coordinator

Bdc; Stratford-upon-Avon; Híbrido; GBP 28.000 - 36.000; Jornada completa

Descripción de la vacante

BDC is seeking a Client Support Coordinator for a 12‑month temporary role. You will deliver high‑quality customer service to BDC clients and provide administrative support to your team in a collaborative, fast‑paced environment.

Responsibilities include supporting client portfolios, coordinating marketing initiatives, preparing documents, and maintaining professional external relationships while evaluating pre‑qualification and risk for financing solutions.

Formación

• Bachelor’s degree in Business Administration or a related field.
• Proven experience in a customer service or client support role.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines in a multi‑tasking environment.
• Ability to take initiative, actively listen to clients, and identify potential sales or business opportunities.
• Ability to adapt to changing priorities and different client or business situations.
• Clear and concise thinking with attention to detail in document preparation and follow‑up.
• Excellent verbal and written communication skills in English.

Responsabilidades

• Support development and management of a client portfolio by analyzing information to identify financing opportunities and contribute to value‑added solutions.
• Coordinate and support marketing initiatives, including events, campaigns, and promotional activities, by preparing communications and providing on‑site logistical support.
• Manage multiple administrative and coordination projects simultaneously to support internal teams and business initiatives.
• Prepare client‑facing documents such as letters, proposals, and contracts, ensuring accuracy and timely follow‑up.
• Maintain professional relationships with external organizations and promote BDC financing services with influencers and prospective clients.
• Perform pre‑qualification, risk‑rating, and initial client interview activities related to BDC financing solutions.

Conocimientos

Customer service

Client support

Organization

Communication

Prioritization

Active listening

English proficiency

Educación

Bachelor's degree in Business Administration or related field

Descripción del empleo

BDC is seeking a Client Support Coordinator for a 12‑month temporary role. You will deliver high‑quality customer service to BDC clients and provide administrative support to your team in a collaborative, fast‑paced environment.

Responsibilities include supporting client portfolios, coordinating marketing initiatives, preparing documents, and maintaining professional external relationships while evaluating pre‑qualification and risk for financing solutions.