Client Success Manager — Strategic Partnerships

gartner; England; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work

Great benefits

Job summary

Gartner is hiring for a Client Success role focused on customer service and client retention. You will manage relationships with a portfolio of clients, partnering to deliver value that exceeds their Gartner investment.

Responsibilities include engaging with clients from senior executives to junior professionals, understanding their priorities, and collaborating with internal teams to maximize impact and ROI.

Qualifications

• Must be fluent in English.
• Bachelor's degree preferred.
• 4+ years relevant professional experience.
• Strong customer service, communication and collaboration skills.

Responsibilities

• Build, develop and manage relationships with existing clients across various functions.
• Regularly meet with clients virtually to understand their priorities and drive value and retention.
• Collaborate with Gartner colleagues to maximize value delivered to clients.

Skills

Fluent English

Client relationships

Cross-functional collaboration

Communication skills

Education

Bachelor's degree preferred

Job description

Gartner is hiring for a Client Success role focused on customer service and client retention. You will manage relationships with a portfolio of clients, partnering to deliver value that exceeds their Gartner investment.

Responsibilities include engaging with clients from senior executives to junior professionals, understanding their priorities, and collaborating with internal teams to maximize impact and ROI.