Client Success Executive, MEDIA CONTACTS

Guardian Jobs; London; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading B2B events business seeks a Client Success Executive to support high-level clients internationally. This role requires a degree-educated individual skilled at relationship building, organization, and thriving in fast-paced environments. Enjoy the chance for career progression in a dynamic team with a hybrid working model and opportunities for international travel.

Benefits

Hybrid working model

Opportunities for international travel

Career progression opportunities

Generous annual leave

Qualifications

• Must have a strong academic background.
• Fluency in Arabic is a bonus.
• Experience from internships in sales or marketing is preferred.

Responsibilities

• Build and maintain strong relationships with corporate clients.
• Coordinate meetings and manage logistical tasks.
• Assist with delegate enquiries, providing effective support.

Skills

Relationship Building

Organizational Skills

Attention to Detail

Adaptability

Education

Degree Educated

Job description

Client Success Executive, MEDIA CONTACTS

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Client Success Executive, MEDIA CONTACTS

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Are you a bright graduate with a knack for building relationships? Do you thrive in fast-paced, people-focused environments and want to be part of something dynamic and commercially impactful?

This is a fantastic opportunity to join a leading B2B events business as a Customer Success Executive, supporting high-level clients across international markets. Known for delivering outstanding events and fostering long-term partnerships, this company offers an exciting platform for growth and development.

This role would suit someone who is quick-thinking, highly organised, and passionate about building relationships. If you’ve gained some experience through internships in sales or marketing and are now ready to build a rewarding career in a collaborative, ambitious team — this could be the perfect next move.

Your role as a customer success executive:

• Build and maintain strong relationships with key corporate clients, ensuring they feel supported and valued. Coordinate high-value 1:1 meetings between sponsors and senior delegates to maximise engagement and ROI. Serve as the main point of contact for delegate enquiries, providing timely and effective support pre-event. Manage key administrative and logistical tasks with efficiency and attention to detail. Work closely with sales and customer success managers to ensure seamless event delivery and client satisfaction.
  
  
  

About you:

• You must be degree-educated, with a strong academic background
• Fluent in Arabic is a bonus but not essential
• Someone who is personable, confident, and naturally enjoys building relationships
• Highly organised with excellent attention to detail
• Thrives in fast-paced environments and works well under pressure
  
  
  

What’s in it for you:

• Hybrid working: 2 days in the office and 3 days from home each week
• Opportunities to travel to exciting international destinations as part of event delivery
• Clear and rewarding career progression within a growing, high-performing team
• Generous annual leave allowance to support work-life balance

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Advertising Services

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