Client Success Architect | Hybrid, Growth & Impact

Orange Recruitment; Chesterfield; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

EOT bonus scheme

Flexible working

Gym membership

Team building events

Job summary

CNS Media Ltd in Chesterfield is seeking a Client Success Executive to own the day-to-day experience of a portfolio of client accounts, acting as the first point of contact and ensuring everything runs smoothly. The role is 35 hours per week, on a hybrid model with 3 days in the office and 2 remote.

You’ll work closely with the Senior Client Success Manager, build strong client relationships, and use monday.com as the backbone for projects and reporting.

Qualifications

• 1 to 3 years in client-facing, agency, account or project coordination roles.
• Outstanding communication skills.
• Experience with monday.com or similar project platforms.
• Strong Excel or Google Sheets skills and reporting ability.
• Attention to detail and proactive issue spotting.

Responsibilities

• Own day-to-day experience of a portfolio of client accounts.
• Onboard new clients and coordinate introductions.
• Coordinate internal teams and track progress.
• Produce weekly and monthly performance reports.
• Maintain accurate reporting templates across the portfolio.

Skills

Client relations

Communication

Project coordination

Ownership

Reporting

Tools

monday.com

Excel

Google Sheets

Job description

CNS Media Ltd in Chesterfield is seeking a Client Success Executive to own the day-to-day experience of a portfolio of client accounts, acting as the first point of contact and ensuring everything runs smoothly. The role is 35 hours per week, on a hybrid model with 3 days in the office and 2 remote.

You’ll work closely with the Senior Client Success Manager, build strong client relationships, and use monday.com as the backbone for projects and reporting.