Client Success Account Executive, Ops & Data-Driven Staffing

Ted Experience; City Of London; Presencial; GBP 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

KPIs & bonus

Competitive salary

Gym membership

Healthcare

28 days holiday

Leadership team

Growth opportunities

Culture

Descripción de la vacante

Ted Experience is seeking an Account Executive to oversee planning, staffing and operations for key client campaigns, deploying a trained workforce to demonstrate and sell products across retail channels using Ted Tech for data-informed decisions.

You will coordinate scheduling, ensure accuracy, manage payroll queries with the Senior Account Manager and Finance Director support, and build strong relationships with clients and internal teams.

Formación

• 1–2+ years in a similar role within staffing/brand/field marketing agencies.
• Experience in operational/client services/account management.
• Strong communication and relationship-building skills.
• Proficiency in Excel and PowerPoint; data-driven mindset.

Responsabilidades

• Ensure campaign execution output (planning, scheduling, project management) meets plan and exceeds client expectations.
• Maintain accurate planning data and coordinate with clients to resolve issues using data-driven insights.
• Collaborate with clients to navigate live working environments.
• Prepare and distribute work schedules; coordinate with departments to adjust as needed.
• Ensure staff booking portal accuracy for attendance, changes, and training new starters; assist payroll inquiries with Senior Account Manager/Finance Director.

Conocimientos

Account management

Client services

Data-driven decision making

Communication

Excel

PowerPoint

Attention to detail

Relationship building

Herramientas

Microsoft Excel

Microsoft PowerPoint

Descripción del empleo

Ted Experience is seeking an Account Executive to oversee planning, staffing and operations for key client campaigns, deploying a trained workforce to demonstrate and sell products across retail channels using Ted Tech for data-informed decisions.

You will coordinate scheduling, ensure accuracy, manage payroll queries with the Senior Account Manager and Finance Director support, and build strong relationships with clients and internal teams.