Client Services & Operations Specialist

Tiger Recruitment; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Consultancy near Bank is seeking a Client Services Executive to join a growing commercial team. This is an ongoing temporary role, expected to run for around six months with potential to extend or become permanent, working five days a week in a modern co-working office space.

You will manage end-to-end client work delivery, act as first point of contact for clients and suppliers, and support operational processes with strong Excel use. ASAP start.

Qualifications

• Experience in client services, operations or business support in a fast-paced environment.
• Excellent attention to detail and a high level of accuracy.
• Strong client service skills and confidence dealing with clients and suppliers.
• Good intermediate Excel skills, including formulas, formatting and pivot tables.
• Highly organised with the ability to manage multiple priorities.
• Proactive approach and ownership of tasks to completion.

Responsibilities

• Managing client onboarding and operational workflows from start to finish.
• Acting as the first point of contact for clients and suppliers via email and telephone.
• Preparing quotations, savings schedules and invoices using Excel.
• Processing invoicing and commission accurately.
• Resolving client and supplier queries and seeing them through to completion.
• Maintaining operational records, systems and documentation.
• Supporting improvements to internal processes and workflows.

Skills

Attention to detail

Client service

Organised

Proactive

Communication skills

Pivot tables

Tools

Excel

Job description

Consultancy near Bank is seeking a Client Services Executive to join a growing commercial team. This is an ongoing temporary role, expected to run for around six months with potential to extend or become permanent, working five days a week in a modern co-working office space.

You will manage end-to-end client work delivery, act as first point of contact for clients and suppliers, and support operational processes with strong Excel use. ASAP start.